Karla Hernandez
Hialeah,FL
Summary
Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Owner/Cleaner
Tca Cleaning Services
06.2022 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
HOUSEKEEPING
Rainbow Cleaning Service
01.2020 - 05.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Washed and put away kitchen dishes, utensils and glassware.
- Polished fixtures to achieve professional shine and appearance.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Sales Representative
La Belle Perfume
11.2017 - 12.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Education
High School Diploma -
Miami Central High School
Miami, FL06.1995
Skills
- Chemical Mixing
- Vacuuming and Dusting
- Health and Safety Compliance
- Checklists and Recordkeeping
- Trash Pickup
- Polish Furniture
- Floor Maintenance
- Residential and Commercial Maintenance
- Room Arrangements
- Kitchen Cleaning
Timeline
Owner/Cleaner
Tca Cleaning Services
06.2022 - Current
HOUSEKEEPING
Rainbow Cleaning Service
01.2020 - 05.2022
Sales Representative
La Belle Perfume
11.2017 - 12.2019
High School Diploma -
Miami Central High School
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