Karla Hernandez
Stamford,CT
Summary
Dynamic Administrative Manager with a proven track record at Davida Landscape Designs LLC, specializing in enhancing customer loyalty programs and leading impactful social media initiatives. Expert in streamlining administrative processes and organizing successful events, resulting in improved operational efficiency. Strong organizational skills complemented by a commitment to elevating customer engagement and satisfaction. Aiming to leverage these competencies in a challenging role focused on strategic growth.
Overview
14
14
years of professional experience
Work History
Administrative
Davida Landscape Designs LLC
Stamford, USA
01.2011 - 01.2025
- Managing and organizing the company’s, mail, receiving, opening, and sorting, and distributing mail and other correspondence
- Contributing ideas to enhance customer loyalty program
- Maintaining and recording movement of files, file materials, manuals, sorting and filing correspondence, reports, and recording, and other documents by establishing categories
- Giving information about the services that the company provides and explaining proposals, receiving and resolving routine complaints
- Attended business meetings for business network
- Customer service
- Maintaining attendance, personnel, time inventory, maintain confidential records and documents
- Social Media
- Fundraising
- Organize events
Volunteer
Stamford, USA
01.2017 - 01.2018
- Led a fundraiser for Leukemia
Teacher Aid
Stamford, USA
01.2015
- Completed an internship at Rogers International School
Education
Bachelor of Science - Psychology with Minor in Human Services
University of Bridgeport
Bridgeport, CT01.2015
Associate - Sciences
Norwalk Community College
Norwalk, CT01.2013
Skills
- Administrative Duties Competence
- Administrative support capabilities
- Administrative management abilities
- Administrative policies
- Administrative abilities
- Administrative tasks efficiency
- Administrative and office support
- Administrative tasks
Volunteer Experience
- Led a fundraiser for Leukemia, 01/01/17, 12/31/18, Stamford, CT
- Teacher Aid, Completed an internship at Rogers International School, 01/01/15, 12/31/15, Stamford, CT
Affiliations
- Gardening
- Reading
- Traveling
- Nature lover
- Animal lover
Languages
Spanish
Professional
English
Professional
Timeline
Volunteer
01.2017 - 01.2018
Teacher Aid
01.2015
Administrative
Davida Landscape Designs LLC
01.2011 - 01.2025
Bachelor of Science - Psychology with Minor in Human Services
University of Bridgeport
Associate - Sciences
Norwalk Community College
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