Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Hernandez

Fullerton,CA

Summary

Energetic and service-driven professional with hands-on experience in customer service, team leadership, and youth athletic coaching. Passionate about fitness and wellness, with a strong desire to help others reach their physical and personal goals. Proven ability to motivate and guide individuals in both team and one-on-one settings.Bilingual in English and Spanish, with excellent communication skills, and a commitment to creating a positive, inclusive training environment.. Currently seeking a personal training internship to apply my skills and grow within the fitness industry.

Overview

5
5
years of professional experience

Work History

Lead Stylist Sales Associate

Levis Strauss & Co
Brea, CA
05.2024 - Current
  • Cultivated relationships with clients by providing exceptional service at each visit.
  • Support inventory management, including receiving shipments, restocking, and conducting cycle counts to ensure accuracy and availability.
  • Train and mentor new team members, promoting Levi's brand values, and maintaining high standards of visual merchandising and customer service.
  • Collaborate with management to drive sales, meet KPIs, and implement promotional strategies.
  • Operate the POS register system with accuracy for sales transactions, returns, and exchanges; maintain cash-handling standards.

Internship Real Estate Assistant

Knoll Financial
Fullerton, CA
06.2022 - Current
  • Provide front-office support, including answering phones, scheduling appointments, and greeting clients, to ensure a professional and welcoming environment.
  • Translate verbal and written communication between agents and clients in English and Spanish to support clear and inclusive communication.
  • Manage and organize client files, contracts, and transaction documents with attention to detail and confidentiality.
  • Assist in preparing and processing real estate forms, disclosures, and listing paperwork.
  • Communicate with clients, lenders, and other professionals to help coordinate appointments and deadlines.
  • Support marketing efforts by helping with flyers, emails, and listing updates as needed.

Assistant Softball Coach

Wolf pack Softball
Fullerton, CA
06.2024 - 07.2025
  • Assisted the head coach in planning and leading practices focused on developing fundamental softball skills, teamwork, and game strategy.
  • Observed and supported individual players to identify strengths and areas for improvement, providing one-on-one guidance as needed.
  • Helped set and support player goals, encouraging growth in confidence, coordination, and sportsmanship, on and off the field.
  • Participated in organizing team drills, warm-ups, and conditioning exercises to improve performance and teamwork.

Server

Kalaveras
Fullerton, CA
11.2024 - 06.2025
  • Open and close the restaurant, ensuring all opening and closing procedures are completed efficiently and accurately.
  • Provide exceptional customer service by taking orders, delivering food and beverages, and responding to guests' needs promptly.
  • Maintain knowledge of menu items, specials, and promotions to offer personalized recommendations, and enhance the dining experience.
  • Handle cash and credit card transactions using the POS system with accuracy and accountability.

Behavioral Interventionist

Acuity Behavior Solutions
Orange, CA
02.2023 - 05.2024
  • Assessed academic performance levels using standardized tests and curriculum-based measures.
  • Utilized various techniques such as verbal praise, token economies, and differential reinforcement procedures to increase desirable behaviors while decreasing inappropriate ones.
  • Provided crisis intervention when necessary.
  • Communicated regularly with parents and guardians about their child's progress towards goals.
  • Created visual aids such as schedules or choice boards to help students understand expectations.

Server/Host

Angelos and Vincis
Fullerton, CA
09.2020 - 08.2023
  • Delivered fast, friendly, and efficient service in a fast paced restaurant environment.
  • Managed dine-in orders and takeout requests simultaneously, ensuring accuracy and timely preparation.
  • I took customer orders, upsold menu items, and provided personalized recommendations to enhance guest satisfaction.
  • Carried multiple trays of food and beverages up two flights of stairs consistently when the elevator was unavailable, demonstrating physical stamina and commitment to customer service.
  • Coordinated closely with kitchen and front-of-house staff to maintain a smooth workflow during peak hours.
  • Handled cash and credit card transactions using POS systems with accuracy and accountability.
  • Assisted in carefully packaging takeout orders to ensure quality upon pickup or delivery.
  • Maintained cleanliness and organization of dining and takeout areas, adhering to health and safety standards.
  • Demonstrated strong multitasking, communication, and problem solving skills in a fast paced setting.

Education

Some College (No Degree) - Business Management

California State University, Fullerton
Fullerton, CA

Skills

  • Customer service
  • Sales strategies
  • Team training and mentorship
  • Behavior intervention strategies
  • Peer collaboration and communication
  • Bilingual: fluent in English and Spanish
  • Office coordination and scheduling
  • Cash handling and POS system proficiency

Languages

Spanish
Professional

Timeline

Server

Kalaveras
11.2024 - 06.2025

Assistant Softball Coach

Wolf pack Softball
06.2024 - 07.2025

Lead Stylist Sales Associate

Levis Strauss & Co
05.2024 - Current

Behavioral Interventionist

Acuity Behavior Solutions
02.2023 - 05.2024

Internship Real Estate Assistant

Knoll Financial
06.2022 - Current

Server/Host

Angelos and Vincis
09.2020 - 08.2023

Some College (No Degree) - Business Management

California State University, Fullerton

Similar Profiles

CREATE PROFILE