Karla Huizar

• Conduct investigations for potential fraudulent activity.

• Research backgrounds and public records data on parties and vehicles.

• Maintain proper evidence handling protocol of audio recordings, photos, documents.

•Developed strong relationships with internal departments, fostering open communication channels for effective collaboration during investigations.

• Cooperating with local, state, and federal law enforcement to pursue perpetrators of insurance fraud.

• Produced timely and prepare comprehensive reports about findings.

• Handles an average of 14 cases per week.

• Examined reports, accounts and evidence to determine integrity and accuracy of information.
• Worked productively in fast-moving work environment to process large volumes of claims.
• Followed up with customers on unresolved issues.
• Checked level and type of coverage and evaluated contracts.
• Prepared insurance claim forms or related documents and reviewed for completeness.
• Handled soft tissue injuries first and third-party bodily injury claims.
• Processed and took recorded statements to assess injury claims.

• Oversaw claim recoveries, subrogation and salvage.
• Interviewed policyholders to verify information and obtain additional details.
• Examined reports, accounts and evidence to determine integrity and accuracy of information.
• Checked level and type of coverage and evaluated contracts.
• Prepared insurance claim forms or related documents and reviewed for completeness.
• Reviewed claims after filing to determine coverage or denial of coverage.
• Maintained strong knowledge of basic medical terminology to better understand services and procedures.

• Determining customers' financial service needs, preparing insurance proposals that fit customer's needs.
• Contacting prospective customers to present information and explain available services.
• Collected deposits, payments, and arranging billing, making sure customers are completely satisfied.