Karla Jimenez
Chesterfield,VA
Summary
A dedicated stay at home mom with seventeen years experience managing a household. Seeking to reenter the workforce, open to learning new skills and to leverage my passion for helping people and my strong interpersonal skills in a role that allows me to make a positive impact and provide exceptional support to individuals.
Overview
19
19
years of professional experience
Work History
Receptionist
Boulevard Baptist Church
01.2016 - 06.2016
- Greeting and Welcoming: Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answering Phone Calls: Handled incoming phone calls, providing information and answering questions.
- Facility Management: Responsible for managing the church's facilities, ensuring cleanliness and organization.
Restaurant Operations Supervisor
Gastronomica Libano
01.2002 - 01.2004
- Staff Management: Hiring, training, and supervising restaurant staff, including servers, chefs, kitchen staff, and support personnel. This involves creating work schedules, assigning tasks, and ensuring that all employees adhere to the restaurant's policies and procedures.
- Operational Efficiency: Overseeing day-to-day operations to ensure smooth functioning of the restaurant. Including managing inventory, monitoring food and beverage quality, optimizing workflow, and implementing efficient processes to enhance productivity.
- Customer Service: Ensuring excellent customer service by training staff on proper service standards, addressing customer complaints or concerns, and maintaining a welcoming and pleasant dining environment.
- Vendor and Supplier Management: Establishing and maintaining relationships with suppliers and vendors to ensure timely and quality delivery of ingredients, equipment, and other necessary resources.
Real Estate Agent
Celis Alberto Real Estate Agency
01.1997 - 01.2000
- Client Representation: Acted as a representative for buyers and renter's in real estate transactions; provided guidance, advice, and support throughout the buying or renting process.
- Property Marketing: Marketed properties to potential buyers, including creating listings and conducting physical tours.
- Client Support: Offered support and guidance to clients throughout the real estate process, addressing their concerns and answering questions.
Education
Bachelor of Science - Tourism And Hospitality Managment
Universidad Cuauhtemoc
San Luis Potosi, Mexico12.2002
Skills
- Proficient in Spanish and English
- Administrative Support
- Organizational skills
- Creative
- Determined and Punctual
- Proven ability to empathize with others and understand their needs, ensuring personalized assistance
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Receptionist
Boulevard Baptist Church
01.2016 - 06.2016
Restaurant Operations Supervisor
Gastronomica Libano
01.2002 - 01.2004
Real Estate Agent
Celis Alberto Real Estate Agency
01.1997 - 01.2000
Bachelor of Science - Tourism And Hospitality Managment
Universidad Cuauhtemoc
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