Summary
Overview
Work History
Education
Skills
Timeline
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Karla Lassen

Wichita

Summary

Dynamic leader and adept data handler with proven expertise in team leadership and problem-solving, honed at companies like NORC at the University of Chicago. Excelled in maintaining high customer satisfaction and streamlining operations, showcasing strong verbal communication and cash handling skills. Achieved significant improvements in efficiency and safety compliance.

Overview

7
7
years of professional experience

Work History

Shift Leader

Burger King
02.2024 - 01.2025
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Machine Operator

Grandview
01.2018 - 01.2020
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Data Capturer

NORC at the University of Chicago
08.2020 - 04.2022
  • Maintained strict confidentiality while handling sensitive client information and records.
  • Obtained scanned records and uploaded into database.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records, and chronologies of entry activities.
  • Corrected data entry errors to prevent duplication or data degradation.

Education

Bachelor - Political Science

University of Kansas
Lawrence, KS
2007

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Flexible schedule
  • Team motivation
  • Strong verbal and written communication
  • Creative problem solving
  • Team collaboration and leadership

Timeline

Shift Leader

Burger King
02.2024 - 01.2025

Data Capturer

NORC at the University of Chicago
08.2020 - 04.2022

Machine Operator

Grandview
01.2018 - 01.2020

Bachelor - Political Science

University of Kansas

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Karla Lassen