Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Leon

Naples

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

4
4
years of professional experience

Work History

Cashier

roosters on route 80
Alva
10.2024 - Current
  • Provided friendly customer service to enhance guest experience.
  • Handled cash register operations including opening and closing duties.
  • Collaborated with team members to ensure smooth operations during busy periods.

Cashier

Ace Hardware
Fort Myers
05.2024 - 09.2024
  • Assisted customers with product inquiries and recommendations.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.

Restaurant Hostess

The Pub, Tavern Restaurant Group
Naples
01.2023 - 05.2023
  • Greeted and seated guests promptly in a busy restaurant environment.
  • Managed reservation system to ensure efficient table turnover and guest satisfaction.
  • Handled guest inquiries and complaints with professionalism and courtesy.

Host/ busser /Assistant Food Runner

Bahama Breeze
Miami
04.2021 - 03.2022
  • Managed reservations and waitlists using restaurant management software.
  • Collaborated with servers to ensure smooth dining experiences.
  • Monitored dining room flow to optimize seating efficiency.
  • Took reservations over phone and in person.
  • Cleared and set tables efficiently for incoming guests in a fast-paced restaurant.
  • Assisted servers by delivering food and drinks promptly during busy shifts.

Education

Associate of Arts - Communications

Miami Dade College
Miami, FL

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Project management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Cashier

roosters on route 80
10.2024 - Current

Cashier

Ace Hardware
05.2024 - 09.2024

Restaurant Hostess

The Pub, Tavern Restaurant Group
01.2023 - 05.2023

Host/ busser /Assistant Food Runner

Bahama Breeze
04.2021 - 03.2022

Associate of Arts - Communications

Miami Dade College

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