Summary
Overview
Work History
Education
Skills
Nursing School Clinical Practice
Timeline
Generic

Karla Martinez

Mission,TX

Summary


Licensed Vocational Nurse with robust patient care skills and comprehensive understanding of medical procedures. Capable of adapting to varying clinical environments while maintaining high standards and delivering results. Proven ability to collaborate effectively with healthcare teams, ensuring quality patient outcomes and seamless operational flow. Skilled in patient assessment, administering medication, and maintaining accurate medical records, with strong emphasis on empathy and reliability.

Overview

13
13
years of professional experience

Work History

Medical Insurance Claims Representative

Senture
01.2023 - 12.2023
  • Processed and evaluated insurance claims for accuracy and compliance with company policies.
  • Assisted customers in understanding claim procedures and provided timely updates on claim status.
  • Responded to customer inquiries efficiently, enhancing overall satisfaction with the claims experience.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Registered Medical Assistant

Orthopedic Institute of Spinal Disorders
03.2021 - 10.2022
  • For this job I would take care of giving patients appointments ,scheduling MRI's, Xrays, EMG's or any studies the doctor recommended. When the Doctor would see patients I would bring in the patient to the room vitalize the patient take record of medications and gather as much information possible regarding the patients reason of why they were going to consult the doctor. I would also take care of instructing patients with Doctors orders after they were seen. And would sanitize rooms before the next patient was brought in.

Registered Medical Assistant

McAllen Heart Clinic
07.2018 - 03.2021
  • Started if as a Medical Office Specialist for about 5 months learned regarding insurances, prior authorizations, scheduling appointments and taking payments. Then I transferred to be a Registered Medical Assistant where I was in charge of the nurses book which meant I would do Pt Inrs, Holters, Event Monitors, Staple Removals, Stress Tests, and prior authorizations for non covered medications. Then I was assigned to a Doctor who I help with preparing charts obtaining records from hospitals and gathering studies that patients had in the office. Also I vitalize pts take blood pressure, heart rate, go over medications, medical history and do electrocardiograms on all pts and take care scheduling any necessary procedures at the hospital.

Registered Medical Assistant

New Life OBGYN & Associates
04.2018 - 05.2018
  • Helped front and back starting with check in window to bringing pt to room and vitalizing Learned different assessments as GBS, Paps,Glucose test, UA, PT, NST, IUD's placements and removals and giving injections. Preparing equipment and helping during procedures like pellet insertion and MLT's. Sterilization of instruments and cleaning rooms. Input information in sono machine. Triaging pts when calling the office , sending messages to Dr and midwives and calling pts back with recommendations. Calling medications to pharmacy and e- prescribing them also.

Registered Medical Assistant

Rio Grande Heart Specialist/Heart Institute at Renaissance
10.2010 - 05.2017
  • My job consisted of preparing charts for clinics, obtaining any records needed from hospitals, calling patients to remind them about their appointment or to give them results regarding tests or just to follow up with them to see how they were doing. Helped Doctor with some of the tests that were done in the clinic and translate for him with patients that wouldn't speak English. Bringing in patient to the room vitalizing them and obtaining medical history and any information needed by doctor. As doctors primary medical assistant I needed to make sure clinic runned good and on time and that doctor as well as the patient were satisfied during and after the check up. Procedures that needed to be scheduled with the hospital were called in to the hospital and information was sent to the insurance department to make sure everything was fine I would explain and give information regarding procedures that patients were scheduled for and answer any questions they had at the time of the scheduling.

Education

Licensed Vocational Nursing -

RGV College
Pharr
05-2025

Registered Medical Assistant - undefined

Kaplan College
10.2010

High School Diploma - undefined

Mission High School
01.2003

Skills

  • I'm a very energetic and outgoing person gets along with everyone
  • Not scared to learn new things and always willing to go that extra step
  • Very reliable and independent person
  • Good skills with computers and programs like Microsoft word and Excel
  • Tracheostomy care
  • Catheter care
  • Medication administration
  • Injections/ IV placements
  • Wound care
  • Vital Signs
  • Patient Care
  • Medical equipment I know how to use the ekg, stress test, aorta scan, and protime machines, ua, sono, and NST machines

Nursing School Clinical Practice

1 year of Nursing School Clinical Practice in the following hospitals Rio Grande Regional Hospital, Mission Hospital, and Doctors Hospital at Renaissance. I was able to practice skills in the following departments Med Surge, Pre-Op, Post-Op, Post Partum, NICCU, Nursery, Labor and Delivery.  I was also able to practice my skills in different nursing homes like Briarcliff, San Juan, and Colonial Manor as well as DHR Behavioral Center. 

Timeline

Medical Insurance Claims Representative

Senture
01.2023 - 12.2023

Registered Medical Assistant

Orthopedic Institute of Spinal Disorders
03.2021 - 10.2022

Registered Medical Assistant

McAllen Heart Clinic
07.2018 - 03.2021

Registered Medical Assistant

New Life OBGYN & Associates
04.2018 - 05.2018

Registered Medical Assistant

Rio Grande Heart Specialist/Heart Institute at Renaissance
10.2010 - 05.2017

Registered Medical Assistant - undefined

Kaplan College

High School Diploma - undefined

Mission High School

Licensed Vocational Nursing -

RGV College

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