Karla Mendez
Charlotte,NC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments.
Seeking opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Fulfillment Coordinator
Bic
5910 Long Creek Park Dr
11.2023 - Current
- Coordinated order processing to ensure timely fulfillment of customer requests.
- Implemented tracking systems to monitor shipment statuses and improve delivery efficiency.
- Developed process improvements that enhanced workflow efficiency within the fulfillment center.
- Trained new team members on fulfillment procedures and best practices for accuracy.
- Ensured compliance with safety regulations and maintained a clean, organized work environment.
- Oversaw a team of dedicated staff members who consistently met deadlines despite fluctuating workloads.
- Maintained accurate documentation of all shipments, ensuring proper record-keeping for future reference or audit purposes.
- Reduced order processing errors by establishing clear guidelines and checklists for staff use during fulfillment activities.
Packer Operator
Kelly Services
Charlotte, NC
02.2022 - 11.2023
- Reported any malfunctions or damages to Team lead immediately upon discovery.
- Identified defective packages by visually inspecting contents against packing list before sealing cartons.
- Cleaned work area daily and disposed of waste material properly in accordance with established protocols.
Restaurant Hostess
Bob Evans
Charlotte, NC
02.2020 - 03.2020
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
Hostess and Server
Lotus Express
Charlotte, NC
04.2019 - 08.2019
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Ensured compliance with health and safety regulations at all times.
- Demonstrated strong interpersonal skills when interacting with customers.
- Was able to fix any problems a customer had.
Landscaping Crew Member
B and B landscaping
Charlotte, NC
06.2017 - 07.2017
- Operated mowers, trimmers, and other landscaping equipment to maintain lawns and gardens.
- Inspected property before beginning work to identify any potential hazards or issues that may need addressing prior to starting project.
- Followed safety protocols while performing duties including wearing protective gear when appropriate.
- Worked collaboratively with coworkers in order to complete projects efficiently and accurately within timeframe.
- Cleaned up job sites after completing assigned tasks ensuring all debris was removed from premises.
Education
High School Diploma - undefined
West Charlotte High School
Charlotte, NC06.2022
Skills
- Product Organization
- Quality Assurance
- Product Packaging
- Safety Protocols
- Customer Service
- Sales and Marketing
Certification
- Setting up and performing work-related mathematical calculations.
- Locating, synthesizing, and applying information that is presented graphically,
- Reading and using written, work-related text
- Applying information from workplace documents to solve problems
Languages
Spanish
Professional Working
Timeline
Fulfillment Coordinator
Bic
11.2023 - Current
Packer Operator
Kelly Services
02.2022 - 11.2023
Restaurant Hostess
Bob Evans
02.2020 - 03.2020
Hostess and Server
Lotus Express
04.2019 - 08.2019
Landscaping Crew Member
B and B landscaping
06.2017 - 07.2017
High School Diploma - undefined
West Charlotte High School