Hi, I’m
Karla Mendiola
Hemet,CA
Summary
Dynamic professional with a proven track record at Soboba Casino, excelling in customer service and cash handling proficiency. Demonstrated ability to lead teams and exceed sales targets through effective communication and teamwork. Known for maintaining high cleanliness standards and multitasking abilities, ensuring top-notch customer experiences.
Overview
8
years of professional experience
1
Certification
Work History
Soboba Casino
Quick Service Attendant
04.2021 - Current
Job overview
- Ensured order accuracy by carefully reviewing and confirming customer orders.
- Collaborated with team members to achieve efficient workflow during peak hours.
- Contributed to achieving sales targets through upselling items while maintaining a genuine approach to meet customer needs.
- Built trustful relationships with customers to encourage return visits.
- Handled cash transactions accurately, maintaining proper cash drawer balance at the end of each shift.
- Balanced multiple responsibilities simultaneously during high-pressure situations, ensuring all customers received exceptional service and timely order delivery.
- Maintained a clean and organized work area, promoting a positive environment for both employees and customers.
- Expedited customer orders with effective multitasking and prioritization skills.
- Assisted in training new employees, sharing knowledge and best practices for optimal performance.
Mcdonadls
Cashier Team Lead
01.2019 - 03.2021
Parkview Community Hospital Medical Center
Cashier
01.2017 - 11.2018
Education
Alessandro High School, Hemet, CA
High School Diploma
06.2010
Skills
- Efficient work ethic
- Cross-training versatility
- Cleanliness standards
- Cash handling proficiency
- Customer Service
- Teamwork and Collaboration
- Menu knowledge
- Product Upselling
- ID Verification
- Multitasking
- Excellent Communication
Certification
Employee of the Quarter
Languages
Spanish
Native or Bilingual
Timeline
Quick Service Attendant
Soboba Casino
04.2021 - Current
Cashier Team Lead
Mcdonadls
01.2019 - 03.2021
Cashier
Parkview Community Hospital Medical Center
01.2017 - 11.2018
Employee of the Quarter
Alessandro High School
High School Diploma
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