Nialah Smith
Ocoee,FL
Summary
Enthusiastic Quick Service Attendant with 2 years of experience in service. Dedicated to comprehensively enhancing customer experiences through helpfulness and maintaining a clean workspace. Successful at restocking quickly and assisting customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Quick Service Attendant
Universal Orlando
11.2021 - Current
- Maintained clean and orderly work station.
- Cleaned spills in accordance with spill procedures.
- Checked customer identification for alcohol
- Built trustful relationships with customers to encourage return visits.
- Facilitated sales of services and goods.
- Followed safety protocols while working, avoiding accidents and injuries.
- Confirmed excellent customer service by quickly resolving customer concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Monitored and maintained organized work space, confirming efficient operations.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Responded to all customer inquiries thoroughly and professionally.
Education
High School Diploma -
Wekiva High School
Apopka, FL05.2023
Skills
- Attention to detail
- Professional demeanor
- POS system operation
- Sales techniques
- Cash handling proficiency
- Multitasking capabilities
- Reliability and punctuality
- Stress tolerance
- Problem-solving abilities
- Organizational skills
- Food safety compliance
- Order accuracy
- Menu knowledge
- Efficient work ethic
- Conflict resolution
- Food preparation expertise
- Customer service excellence
- Effective communication
- Adaptability and flexibility
- Decision-making abilities
- Cleanliness standards
- Team collaboration
- Teamwork and Collaboration
- Cleaning and Sanitation
Certification
Business and Enterperneurship
Timeline
Quick Service Attendant
Universal Orlando
11.2021 - Current
High School Diploma -
Wekiva High School
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