Karla Mendoza
Houston,TX
Summary
Creative Visual Merchandiser with expertise in overstock management and retail sales campaigns. Contributes unwavering work ethic and commitment to quality. Known for customer-focused initiatives and knowledgeable about modern merchandising.
Overview
7
7
years of professional experience
Work History
Visual Merchandiser
Saks Fifth Avenue
10.2023 - 04.2024
- Worked with store managers to implement new displays, promotions and store layout changes.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Assisted with special event planning and execution, incorporating creative visual elements to enhance the overall atmosphere and support promotional objectives.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Created engaging POP displays that effectively promoted high-margin items, increasing impulse purchases from customers.
Assistant Store Manager
Angie Sales Furniture
05.2018 - 10.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Visual Merchandiser (keyed)
H&M Hennes & Mauritz
05.2019 - 01.2023
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
- Designed eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout the store.
- Managed installation of visual merchandising displays, urging team to with speed and accuracy.
- Developed visual merchandising plans and strategies to promote store offerings.
Receptionist
AMO Health And Therapy
01.2017 - 01.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Organized paperwork such as charts and reports for office and patient needs.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Education
Associate of Arts - Fashion Design
Houston Community College
Houston, TX06.2021
Skills
- Time Management
- Customer Relations
- Product and service knowledge
- Strategic Planning
- Money Handling
- Fluent Bilingualism
- Payment Processing
- Microsoft Office
- POS systems expert
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Visual Merchandiser
Saks Fifth Avenue
10.2023 - 04.2024
Visual Merchandiser (keyed)
H&M Hennes & Mauritz
05.2019 - 01.2023
Assistant Store Manager
Angie Sales Furniture
05.2018 - 10.2023
Receptionist
AMO Health And Therapy
01.2017 - 01.2018
Associate of Arts - Fashion Design
Houston Community College
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