Karla Meza
Spring Hill
Summary
Friendly Dental Receptionist dedicated to greeting every patient with smile and running front desk day-to-day operations smoothly. Strengths include handling insurance claims, managing multi-line phone systems and addressing patients' concerns.
Overview
4
4
years of professional experience
Work History
Dental Receptionist
Dedomenico pediatric dentistry
Tampa
08.2021 - Current
- Processed referrals to specialists when required by the dentist.
- Provided assistance to dentists during dental treatments and procedures as needed.
- Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
- Verified, updated and entered patient information into system.
- Completed relevant insurance and other claim forms.
- Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
- Arranged documents for insurance claims.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Verified patient's eligibility for benefits under various insurance plans.
- Answered and managed incoming calls and emails.
- Created a welcoming environment for patients by providing exceptional customer service at all times.
Education
Dental Assistant -
Charter College
Oxnard, CA01-2011
Skills
- Patient management
- Insurance verification
- Appointment scheduling
- Record keeping
- Dental software
- Customer service
- Billing procedures
- Office administration
- Claim processing
- Punctual and reliable
- Payment processing
- Professionalism
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Dental Receptionist
Dedomenico pediatric dentistry
08.2021 - Current
Dental Assistant -
Charter College