Karla Miron Rojas
San Mateo,CA
Summary
I am highly skilled with customer connection services. Creating a welcoming environment for my peers and guest. Performance history of developing strong collaborative relationships and delivering great results. Great at keeping things neat and organization to help create the best work environment for all.
Overview
5
5
years of professional experience
Work History
Barista
Target
2220 Bridgepointe Pkwy, San Mateo, CA
06.2020 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
Cashier
McDonald's
1101 Triton Dr, Foster City, CA
07.2019 - 08.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Accomplished every new tasked required to learn
- Managed every new situation given and different job positions
- Learned more ways on improving time and quality for guest
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree - Marketing
College of San Mateo
San Mateo, CA01.2024
Skills
- Adaptability
- Attention to detail
- Able to communicate effectively with others
- Creative
- Costumer service and connecting with the guest
- Leadership
- Multitasking
- Problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Barista
Target
06.2020 - Current
Cashier
McDonald's
07.2019 - 08.2021
No Degree - Marketing
College of San Mateo