Karla Muniz
Plant City
Summary
Driven and resourceful professional with experience at American Telestroke and Kelly Services, excelling in customer service and meticulous attention to detail. Demonstrated ability to leverage technology for enhanced performance and foster positive learning environments, significantly improving digital and educational outcomes. Renowned for strong interpersonal skills and a results-oriented approach, consistently receiving high referrals for exceptional performance.
Efficient Office Worker recognized for high productivity and ability to complete tasks swiftly. Skilled in document management, data entry, and scheduling, ensuring smooth office operations. Excel at communication, organization, and problem-solving, contributing to team success through clear interactions and systematic approaches.
Overview
1
1
year of professional experience
Work History
Office Worker
American Telestroke
Brandon
09.2024 - 09.2025
- Delivered exceptional customer support.
- Leveraged cutting-edge software to enhance digital performance.
- Handled inbound and outbound phone calls efficiently.
- Managed patient records using electronic health record systems.
- Coordinated communication between healthcare providers and patients efficiently.
Substitute Teacher
Kelly Services
Plant City
08.2024 - 08.2025
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
- Delivered engaging lessons in diverse classroom settings.
- Managed classroom behavior to maintain a positive learning environment.
Education
Diploma -
Strawberry Crest High School
Dover, FLSkills
- Basic accounting
- Research and analysis
- Scheduling
- Scheduling appointments
- Meticulous attention to detail
- Professional and mature
- Resourceful
- Mail handling
- Strong interpersonal skills
- Customer Service
- Customer support
- Communication coordination
- Relationship building
- Problem identification
- Positive reinforcement
- Time management
Languages
Spanish, Professional Working
Timeline
Office Worker
American Telestroke
09.2024 - 09.2025
Substitute Teacher
Kelly Services
08.2024 - 08.2025
Diploma -
Strawberry Crest High School