Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Karla Murton

Broadview Heights,OH

Summary

Driven by results, I leveraged data analysis and effective communication to spearhead a seamless $5 billion fund transition at PNC Financial Services. My expertise in compliance and knack for problem-solving facilitated operational excellence and process improvements, significantly enhancing team collaboration and project delivery within tight deadlines.

Overview

31
years of professional experience

Work History

PNC Financial Services

Business Analysis Advisor
06.2022 - Current

Job overview

  • Accomplished multiple tasks within established timeframes.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Facilitated successful transition of $5 billion dollar fund to successor trustee without issues and on time
  • Responsible for completion of audit and regulatory reporting for common and collective funds
  • Facilitate brainstorming sessions to resolve/improve processes within various teams in AMG Operations

PNC Financial Services

Unit Manager
01.2009 - 06.2022

Job overview

  • Assisted in development and implementation of policies, procedures, and regulations for unit operations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Responsible for regulatory and audit reporting for common and collective funds.
  • Responsible for oversight of $5 billion real estate collective fund and all associated reporting.
  • Implemented new technology solution for donor advised fund valuations and recordkeeping.
  • Empowered team to implement improvements to processes to create efficiencies and minimize risk.

National City Bank

Manager of Operations
11.2004 - 01.2009

Job overview

  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Directed initiatives to improve work environment, company culture or overall business strategy.

Key Bank

Operations Team Lead
02.1994 - 02.2004

Job overview

  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.

Education

North Royalton High School
North Royalton, OH

High School Diploma

University Overview

  • Honor Roll
  • 3.7 GPA

Cuyahoga Community College
Cleveland, OH

Associate of Applied Science from Accounting

University Overview

  • 4.00 GPA

Baldwin Wallace College
Berea, OH

Bachelor of Science from Accounting And Business Management

University Overview

3.80 GPA

Skills

  • Data Analysis
  • Procedure Development
  • Project tracking
  • Work flow planning
  • Compliance requirements
  • Time Management
  • Effective Communication
  • Multitasking
  • Team Collaboration
  • Problem-solving aptitude
  • Analytical Thinking
  • Critical Thinking

Software

Miscrosoft Office Applications

Amtrust

Stellar Technologies

Vizio

Sharepoint

Microsoft Access

Timeline

Business Analysis Advisor

PNC Financial Services
06.2022 - Current

Unit Manager

PNC Financial Services
01.2009 - 06.2022

Manager of Operations

National City Bank
11.2004 - 01.2009

Operations Team Lead

Key Bank
02.1994 - 02.2004

North Royalton High School

High School Diploma

Cuyahoga Community College

Associate of Applied Science from Accounting

Baldwin Wallace College

Bachelor of Science from Accounting And Business Management
Karla Murton