Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karla Ortiz

Brooklyn,NY

Summary

Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Clerical Assistant Volunteer

Summer Youth Employment Program
07.2023 - 08.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Nurse Aide Volunteer

Summer Youth Employment Program
07.2022 - 08.2022
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards

Medical Assistant Volunteer

Brooklyn College Community Partnership
02.2022 - 06.2022
  • Collected vital signs and updated records.
  • Worked in urgent care locations to provide basic medical care to impoverished residents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.

Education

No Degree - Nursing

College of Staten Island of The City University of New York
Staten Island, NY
05.2026

High School Diploma -

Academy For Health Careers
Brooklyn, NY
06.2022

Skills

  • Training and Development
  • Dependable and Responsible

Certification

  • PCA - Personal Care Aide
  • CHHA - Certified Home Health Aide

Languages

Spanish
Native or Bilingual

Timeline

Clerical Assistant Volunteer

Summer Youth Employment Program
07.2023 - 08.2023

Nurse Aide Volunteer

Summer Youth Employment Program
07.2022 - 08.2022

Medical Assistant Volunteer

Brooklyn College Community Partnership
02.2022 - 06.2022

No Degree - Nursing

College of Staten Island of The City University of New York

High School Diploma -

Academy For Health Careers

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Karla Ortiz