Karla Ortiz
Brooklyn,NY
Summary
An outgoing and reliable student eager to leverage exceptional communication and interpersonal skills in a professional diverse setting. Possesses experience in patient care and fast food. Seeking part-time employment with flexible weekend and morning options .
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Special Touch Home Care
New York, NY
08.2023 - Current
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance.
- Demonstrated excellent communication abilities to interact with individuals from diverse backgrounds, including those who were non-native speakers or had cognitive difficulties.
- Improved patient well-being by providing compassionate and attentive personal care.
Cashier
Ruby's Bar & Grill
Brooklyn , NY
05.2024 - 09.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, and automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Mastered the art of making non-alcoholic drinks, slushies, and soft-serve ice cream. in restocking shelves with merchandise on an as-needed basis.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Acquired skills in both stocking and expediting while on the job.
Clerical Assistant Volunteer
Summer Youth Employment Program
Brooklyn, NY
07.2023 - 08.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
Nurse Aide Volunteer
Summer Youth Employment Program
Brooklyn, NY
07.2022 - 08.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Medical Assistant Volunteer
Brooklyn College Community Partnership
Brooklyn, NY
02.2022 - 06.2022
- Collected vital signs and updated records.
- Worked in urgent care locations to provide basic medical care to impoverished residents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Education
High School Diploma -
Academy For Health Careers
Brooklyn, NY06.2022
Some College (No Degree) - Biology
College of Staten Island of The City University of New York
Staten Island, NYSkills
- Dependable
- Training and Development
- Patient Care
- HIPAA Compliance
- ADL support
- Teamwork and Collaboration
- Customer service excellence
- Credit and cash transactions
- Cleaning and sanitizing
- Restocking supplies
Certification
- PCA - Personal Care Aide
- CHHA - Certified Home Health Aide
Languages
Spanish
Professional
Timeline
Cashier
Ruby's Bar & Grill
05.2024 - 09.2024
Home Health Aide
Special Touch Home Care
08.2023 - Current
Clerical Assistant Volunteer
Summer Youth Employment Program
07.2023 - 08.2023
Nurse Aide Volunteer
Summer Youth Employment Program
07.2022 - 08.2022
Medical Assistant Volunteer
Brooklyn College Community Partnership
02.2022 - 06.2022
- PCA - Personal Care Aide
- CHHA - Certified Home Health Aide
High School Diploma -
Academy For Health Careers
Some College (No Degree) - Biology
College of Staten Island of The City University of New York
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