Karla Pardo Valdez
White Haven,PA
Summary
Multilingual customer service professional with advanced English and Spanish abilities. Demonstrated success in making callers feel comfortable and resolving diverse issues. Excellent communication and multitasking abilities.
Proficient Food Service Worker offering my experience and understanding of hospital operations. Enthusiastic about supporting patient care with nutritious food.
You
Dedicated behavior Technician with experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities.
Passionate Behavior Technician with experience serving patients with diverse needs by applying behavior modification strategies such as shaping and chaining. Demonstrated understanding of data collection and recordkeeping requirements. Promoted academic, functional and social skills development within clinic, home and community environments.
Overview
10
10
years of professional experience
Work History
Behavior Technician
Hand Over Hand
Denville, NJ
12.2022 - Current
- Applied proven strategies to positively affect client behaviors.
- Understood autism spectrum disorder, associated behaviors and optimum treatments.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
- Assisted with building life and social skills useful for everyday activities and interactions.
Behavior Technician
Sunshine Advantage
Clifton, NJ
12.2022 - 08.2023
- Assisted with building life and social skills useful for everyday activities and interactions.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Completed daily client rounds and tracked client movements.
- Reviewed data and progress reports with management and specialists to strategize program improvements.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
Behavior Technician
Mission Autism Clinics
Bloomsburg, PA
10.2022 - 11.2023
- Assisted with building life and social skills useful for everyday activities and interactions.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Completed daily client rounds and tracked client movements.
- Reviewed data and progress reports with management and specialists to strategize program improvements.
- Collected and analyzed data and monitored progress and efficacy of individualized treatment plans.
Teacher's Assistant
Bell’s little learners
Westwood, NJ
08.2022 - 10.2022
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Distributed textbooks, workbooks, papers and pencils to students.
- Organized student performance and enrichment activities to facilitate learning.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Food Service Aide
St. Joseph's Health
Paterson, NJ
11.2020 - 08.2022
- Assembled, cooked, stored and disposed of food using proper handling, labeling and safety techniques and maintained proper food temperature during preparation and service.
- Assisted cook with meal preparing and serving, delivered food and trays, washed dishes and sanitized kitchen and serving areas according to health standards.
- Prepared, apportioned and served beverages, salads and desserts for regular and therapeutic diets according to planned menus and production sheets.
Fast Food Team Member
Wendy’s
Lyndhurst, NJ
05.2019 - 09.2020
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Completed opening, closing and shift change tasks by following company guidelines.
English Teacher
America Libre
Puebla , Puebla
01.2017 - 06.2018
- Attended professional development training to improve knowledge and skills.
- Met with parents and guardians in conference sessions to discuss students' progress.
- Tutored students requiring additional assistance in grammar and reading comprehension.
- Tested students on concepts taught in class to determine comprehension levels.
Agent Assistant
Teleperformance
Puebla , Puebla
02.2017 - 09.2017
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Recorded accurate customer orders utilizing company computer system.
- Reviewed daily sales transactions and analyzed for errors.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Fast Food Team Member
Wendy’s
Lyndhurst, NJ
04.2014 - 07.2014
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
- Completed opening, closing and shift change tasks by following company guidelines.
- Verified orders and bagged items for easy transport.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
Behavior Technician
Hand Over Hand
Denv
Education
High School Diploma -
Centro De Estudios Intensivos.
Puebla, Puebla08.2016
Architectural Environmental Design
Universidad De Los Angeles
Puebla, PueblaLyndhurst High School
Lyndhurst, NJSkills
- Traditional fine art skills
- Art composition
- [spanish] translation
- Personalized instruction
- Creative learning strategies
- Styling supplies
- Multitasking
- Customer service
- Early childhood education
- Classroom support
- Employee Training
- Interpersonal Skills Development
- Positive and Negative Reinforcements
- ABA Techniques
- HIPAA Requirements
Timeline
Behavior Technician
Hand Over Hand
12.2022 - Current
Behavior Technician
Sunshine Advantage
12.2022 - 08.2023
Behavior Technician
Mission Autism Clinics
10.2022 - 11.2023
Teacher's Assistant
Bell’s little learners
08.2022 - 10.2022
Food Service Aide
St. Joseph's Health
11.2020 - 08.2022
Fast Food Team Member
Wendy’s
05.2019 - 09.2020
Agent Assistant
Teleperformance
02.2017 - 09.2017
English Teacher
America Libre
01.2017 - 06.2018
Fast Food Team Member
Wendy’s
04.2014 - 07.2014
Behavior Technician
Hand Over Hand
High School Diploma -
Centro De Estudios Intensivos.
Architectural Environmental Design
Universidad De Los Angeles
Lyndhurst High School
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