Karla Pineda
Fort Lauderdale
Summary
Results-driven Assistant Store Manager with proven expertise in team leadership, store operations, and customer service. Skilled in optimizing sales growth and employee development to support business objectives. Ready to leverage strong problem-solving and organizational skills to contribute to a dynamic retail environment.
Overview
12
12
years of professional experience
Work History
Assistant Brand Leader
AllSaints
Aventura
08.2025 - Current
- Collaborated with design teams to ensure brand consistency across all platforms.
- Analyzed consumer trends to inform product development and marketing campaigns.
- Oversaw visual merchandising standards to align with brand identity and aesthetics.
- Conducted market research to identify opportunities for brand growth and innovation.
- Trained staff on brand messaging and customer service excellence principles.
- Prepared reports on progress towards achieving branding goals and objectives.
Assistant Store Manager
Fossil.Inc
Sunrise
08.2023 - Current
- Demonstrated ability to manage and motivate staff to achieve sales targets.
- Provided constructive feedback and coaching to team members to encourage growth and development.
- Created work schedules
- Led floor sets following plans to update store appearance.
- Coordinated with manager to set specific and actionable goals based on established KPIs.
- Developed strategies for increasing customer loyalty and retention.
- Handled customer complaints professionally and resolved issues promptly.
Sales Lead Keyholder
Philipp Plein
Sunrise
05.2019 - 04.2020
- Delivered exceptional customer service by responding to customer inquiries in a timely manner.
- Led by example on sales floor, achieving individual sales goals.
- Executed opening, closing registers functions.
Clerical Support Associate
Gucci.Inc
Sunrise
09.2018 - 05.2019
Assistant Manager
Giorgio Armani
Aventura
11.2014 - 12.2018
Education
University CEUTEC HN
Skills
- Store operations
- Team building and leadership
- Reliability
- Active listening
- Multitasking
- Problem-solving
- Organizational skills
- Customer service and engagement
- Sales growth
- Visual merchandising
Languages
- Spanish
- English, Fluent
- Spanish, Fluent
Timeline
Assistant Brand Leader
AllSaints
08.2025 - Current
Assistant Store Manager
Fossil.Inc
08.2023 - Current
Sales Lead Keyholder
Philipp Plein
05.2019 - 04.2020
Clerical Support Associate
Gucci.Inc
09.2018 - 05.2019
Assistant Manager
Giorgio Armani
11.2014 - 12.2018
University CEUTEC HN