Karla Pineda-Fuentes
Las Vegas,NV
Summary
Motivated first-generation college student with a strong drive for success. Actively participates in extracurricular activities to promote overall well-being. Continuously pursues new opportunities for personal and professional development.
Overview
5
5
years of professional experience
Work History
Sales Professional
The Capital Grille
Las Vegas, NV
05.2025 - Current
- Develop and maintain a database of potential and existing customers.
- Collaborate with the restaurant management team to align sales efforts with operational goals.
- Actively prospect and acquire new customers, including corporate clients, event planners, and local businesses.
Host/ Server Assistant
The Capital Grille
Las Vegas, NV
10.2022 - Current
- Served guests upon arrival and resolved guest issues. Deliver opening remarks, thank guests for attending, and express gratitude to sponsors or contributors. Executed customer service functions with 50+ employees
- Managed seating arrangements for 300+ guests, and coordinated with 12+ waiters on table rotation
- Promoted to certified trainer and board runner within 6 months of the hiring date
- Trained 3+ new hires on proper host training and fine dining etiquette
Barista
Starbucks
Las Vegas, NV
05.2020 - 10.2022
- Handled payments from customers optimizing company policies, Hand crafted 100+ drinks per day
- Assured all customers were provided a pleasant experience, drinks were made to standard, window times were kept below 50 seconds
- Treated both employees and guest with exceptional customer service within first 60 seconds of interaction
- Volunteered for 2+ food drives and trunk or treat events
Education
Bachelor of Science in Business Administration - Finance
University of Nevada
Las VegasSkills
- English (Native), Spanish (Native)
- Technical; Microsoft Office Suite (Word, and Excel)
- Analytical Thinker, Customer Oriented
Timeline
Sales Professional
The Capital Grille
05.2025 - Current
Host/ Server Assistant
The Capital Grille
10.2022 - Current
Barista
Starbucks
05.2020 - 10.2022
Bachelor of Science in Business Administration - Finance
University of Nevada