Karla Quintanilla
Central Islip,NY
Summary
Accomplished RTV Coordinator with a proven track record at Stellae International, enhancing operational efficiency and customer satisfaction. Skilled in data entry and Microsoft Excel, coupled with exceptional problem-solving and communication abilities. Streamlined shipping operations at Broadridge Financial Solutions, achieving faster order fulfillment. Demonstrates strong leadership in staff training and development, driving continuous improvement.
Overview
4
4
years of professional experience
Work History
RTV Coordinator
Stellae International
06.2023 - Current
- Enter data, generate reports, and produce tracking documents.
- organise materials to support operations.
- Enhance customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Manage project timelines for successful completion, ensuring deadlines.
- Enhance operational workflows by maintaining well-organize documentation systems and updating records accurately as needed.
- Examines returned items to verify conformance to QC.
- Complies and follows all procedures within company policy
- Assists in counting of physical inventory.
Warehouse Shipping Lead
Broadridge Financial Solutions
09.2022 - 09.2023
- Evaluated employee performance regularly, providing constructive feedback to foster a culture of continuous learning and development among team members.
- Maintained accurate inventory records, ensuring seamless shipping operations and timely deliveries.
- Streamlined shipping operations for faster order fulfillment and better customer satisfaction.
- Create orders.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Sent reports at the end of the day.
- Loaded trucks.
- Electric pallet jack driver.
General Warehouse Associate
Pharmapacks,Llc
09.2021 - 05.2022
- Consistently lifted materials weighing as much as 30 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with 5s standard project.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Data entry.
- Stock keeping.
- Shipping and receiving.
- Created shipments ID.
- Assigned work to my coworkers to increased production.
- Made Amazon and UPS labels.
- Inspect safety regulations to hazmat products.
- Picked and packed items.
- Organised files on excel to keep data history.
Education
High School Diploma -
Central Islip Senior High School
Central Islip, NY06-2019
Associate of Arts - Business Administration
Suffolk County Community College
Brentwood, NYSkills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Discretion and Confidentiality
- Microsoft excel
- Recordkeeping
- Computer skills
- Outlook
- Staff Supervision
- Multitasking and Organization
- Phone and Email Etiquette
- Handling Complaints
- Staff Training
- Problem solving
- Active listening
- Adaptability
- Attention to detail
- Communication
Education
true
Languages
2
Timeline
RTV Coordinator
Stellae International
06.2023 - Current
Warehouse Shipping Lead
Broadridge Financial Solutions
09.2022 - 09.2023
General Warehouse Associate
Pharmapacks,Llc
09.2021 - 05.2022
High School Diploma -
Central Islip Senior High School
Associate of Arts - Business Administration
Suffolk County Community College