Karla Rienecke-Sargent
Edgewater,MD
Summary
Social work professional with robust background in providing comprehensive support to individuals and families. Skilled in developing and implementing tailored intervention plans to address specific needs. Strong focus on team collaboration and achieving impactful outcomes, adaptable to evolving circumstances.
Overview
8
8
years of professional experience
Work History
Social Worker
Clear View Counseling Center
06.2024 - Current
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or couples to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Collaborated with schools to address students'' social-emotional needs, working closely with school social worker to create supportive learning environments.
- Evaluated clients' social, emotional and psychological needs to create treatment plans.
Patient Care Technician
Luminis Health
12.2020 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
- Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
- Facilitated recreational activities designed to promote socialization skills among peers while also encouraging healthy outlets for stress reduction.
- Supported patients' coping mechanism development with effective communication and empathetic interaction.
Special Education Teacher
Anne Arundel County Public School System
10.2019 - 10.2020
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
- Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
- Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
- Collaborated with parents and other educators to develop comprehensive support plans, promoting student success.
Behavioral Health Advocate
Cigna
06.2017 - 07.2018
- Initiated improvements to current workflows that parallel with company's mission.
- Used independent problem-solving skills to make sound decisions in assessing the needs of callers.
- Educated customers on benefits, eligibility, referrals, non-clinical resources and assessing for potential risk of harm or substance abuse concerns.
- Provided all callers with accurate information thereby providing first call resolution.
- Provided high quality customer service in line with company's quality standards.
- Educated participants on their benefits based upon individual plan design and other clinical or non-clinical resources available.
Education
Master of Science - Social Work
Lousiana State University
Baton Rouge, LA05-2024
Master of Science - Health Care Informatics Administration
University of Maryland Global Campus
Hyattsville, MD05-2016
Bachelor of Science - Psychology
Towson University
Baltimore, MD05-2002
Skills
- Client advocacy
- Attention to detail
- Crisis intervention
- Motivational interviewing
- Empathy building
- Crisis assessment
- Individual and group counseling
- Treatment Planning
- Mandatory reporting procedures
- Cognitive behavioral therapy
- Trauma-informed therapy
- Grief and bereavement counseling
Timeline
Social Worker
Clear View Counseling Center
06.2024 - Current
Patient Care Technician
Luminis Health
12.2020 - Current
Special Education Teacher
Anne Arundel County Public School System
10.2019 - 10.2020
Behavioral Health Advocate
Cigna
06.2017 - 07.2018
Master of Science - Social Work
Lousiana State University
Master of Science - Health Care Informatics Administration
University of Maryland Global Campus
Bachelor of Science - Psychology
Towson University
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