Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Roberts

Waterboro,USA

Summary

Dynamic operations and logistics professional with a proven track record of rapid career advancement, transitioning from Warehouse Clerk to Operations Supervisor in under 10 months. Expertise includes asset coordination, inventory control, customer service, safety compliance, and team leadership, all supported by a strong customer-focused approach. Demonstrated ability to effectively manage workflow, personnel, and resources in fast-paced environments while fostering teamwork and collaboration. Committed to leveraging a solid foundation in leadership and problem-solving skills to excel in management roles and contribute to operational excellence.

Overview

1
1
year of professional experience

Work History

Operations Supervisor

Kenco Logistics
Saco, ME
10.2025 - Current
  • - Supervise daily warehouse operations to ensure productivity, accuracy, and safety
  • - Coordinate staffing, scheduling, and workflow to meet operational demands
  • - Oversee inventory accuracy, asset tracking, and reporting
  • - Coach associates and enforce safety policies and procedures

Warehouse Lead

Kenco Logistics
Saco, ME
09.2025 - 10.2025
  • - Assigned daily tasks and prioritized workload
  • - Supported onboarding and training of new employees
  • - Assisted with reporting and operational coordination

Customer Service Representative

Kenco Logistics
Saco, ME
06.2025 - 08.2025
  • - Managed customer inquiries related to orders, availability, and service timelines
  • - Coordinated with internal teams to resolve issues
  • - Maintained accurate system data and documentation

Warehouse Clerk

Kenco Logistics
Saco, ME
12.2024 - 06.2025
  • - Performed shipping, receiving, order picking, and cycle counting
  • - Tracked inventory locations and corrected discrepancies
  • - Operated pallet jacks and maintained safe work areas

Outbound Warehouse Associate

FedEx
Biddeford, ME
11.2024 - 12.2024
  • - Loaded outbound delivery trucks efficiently to meet strict departure schedules
  • - Followed load plans and weight distribution guidelines to ensure safe transport
  • - Maintained speed and accuracy in a high-volume dock environment

Education

High School Diploma -

Lanha Gautier
Santo Domingo, Dominican Republic
01-2018

Skills

  • Operations & Workflow Management
  • Cycle count expertise
  • Team Leadership & Coaching
  • Customer Service & Account Support
  • Scheduling & Prioritization
  • Safety Compliance
  • Data Entry & Reporting
  • Microsoft Office
  • Team Training
  • Safety oversight
  • Warehouse operations
  • Customer relations
  • Inventory coordination
  • Workflow optimization
  • Operational planning
  • Employee engagement
  • Multitasking and organization
  • Team leadership
  • Employee supervision
  • Decision-making
  • Customer service
  • Microsoft office
  • Coaching and mentoring
  • Workflow planning
  • Staff supervision
  • Task delegation
  • Performance monitoring

Languages

Bilingual: English & Spanish

Timeline

Operations Supervisor

Kenco Logistics
10.2025 - Current

Warehouse Lead

Kenco Logistics
09.2025 - 10.2025

Customer Service Representative

Kenco Logistics
06.2025 - 08.2025

Warehouse Clerk

Kenco Logistics
12.2024 - 06.2025

Outbound Warehouse Associate

FedEx
11.2024 - 12.2024

High School Diploma -

Lanha Gautier
Karla Roberts