Karla Rodriguez
Denton,MT
Summary
Dynamic professional with a proven track record at Chick-fil-A, excelling in team building and performance evaluation. Adept at enhancing customer satisfaction and fostering strong relationships, I leverage effective communication and problem-solving skills to drive success and improve team outcomes. Committed to mentoring and empowering team members for optimal performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Captain
Chick-fil-A
Centerport, TX
02.2023 - 02.2025
- Monitored team members' academic progress, providing mentorship and resources to support their educational goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Established processes for monitoring customer satisfaction levels.
Leasing Agent
Clearwater
Tucson, AZ
05.2022 - 08.2022
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Received rent payments and tracked transactions in accounting software.
- Maintained accurate records of correspondence with and from tenants.
- Maintained a professional attitude when dealing with difficult situations or customers.
Education
High School Diploma -
MacArthur High School
Irving, TX05-2022
Some College (No Degree) - Kinesiology
University of North Texas
Denton, TXSkills
- Team building
- Employee training
- Performance evaluation
- Customer satisfaction
- Relationship management
- Communication skills
- Conflict resolution
- Time management
- Problem solving
Languages
English
Full Professional
Spanish
Full Professional
Certification
- CPR and First Aid Certification
Timeline
Team Captain
Chick-fil-A
02.2023 - 02.2025
Leasing Agent
Clearwater
05.2022 - 08.2022
High School Diploma -
MacArthur High School
Some College (No Degree) - Kinesiology
University of North Texas
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