Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Karla Montalvo

Karla Montalvo

North Salt Lake,UT

Summary

Contribute in patient safety and prescription completeness and provide outstanding customer service.

Overview

10
10
years of professional experience

Work History

Lead Pharmacy technician

B7 pharmacy
06.2021 - Current
  • Manage multiple tasks
  • Keeping track of inventory
  • Maintaining a good work flow
  • Making sure patients are being taken care of with proficient customer care
  • Assuring pharmacy is building a credible reputation
  • Processing, filling and dispensing accurately
  • Making sure monthly goals are reached
  • Marketing at different doctors offices

Patient care representative/ clinical account manager

Spotrx pharmacy
03.2020 - 08.2020
  • Provide excellent customer service
  • Receiving outbound and inbound calls
  • Processing prescriptions
  • Practiced exceptional patient care and excellent communication
  • Maintaining a good and positive relationship with patients

Pharmacy Technician

Walmart Pharmacy
02.2018 - 03.2020
  • Provide excellent customer service
  • Input Rx orders accurately
  • Filling medication correctly
  • Receive medication and put them away
  • Ringing out prescription with correct patient verification

Pharmacy Technician

Berry and Sweeney Pharmacy
03.2017 - 01.2018
  • Main processor duties
  • Worked on numerous detox orders
  • Interacted with clinic staff and creating relationships based in respect
  • Managed rehabilitation homes and deal with STAT orders daily
  • Familiar with filling and bubble packing orders

Pharmacy Technician

My Pharmacist on Call
09.2015 - 01.2017
  • Handled queries about prescription and insurance
  • Comfortable with cash register and money transactions
  • Complete understanding of prescription processing on current patient or new patient
  • Practiced exceptional patient care and excellent communication
  • Verified patient data maximize patient safety
  • Maintained and monitored pharmacy inventory
  • Train new pharmacy technicians
  • Ensuring customer service was improved
  • Worked closely with pharmacist and used medication input to safety and accurately dispense medications
  • Promptly referred all doctors calls and customers medical questions to pharmacist on duty

Education

High School - undefined

Garfield High School
East Los Angeles
06.2013

Skills

Demonstrated advanced problem-solving capabilities to address complex challenges

Demonstrated expertise in utilizing pharmacy software systems

Oversaw inventory control processes to ensure optimal stock levels

Executed order verification processes to ensure accuracy and compliance

Languages

Spanish
Native or Bilingual

Timeline

Lead Pharmacy technician

B7 pharmacy
06.2021 - Current

Patient care representative/ clinical account manager

Spotrx pharmacy
03.2020 - 08.2020

Pharmacy Technician

Walmart Pharmacy
02.2018 - 03.2020

Pharmacy Technician

Berry and Sweeney Pharmacy
03.2017 - 01.2018

Pharmacy Technician

My Pharmacist on Call
09.2015 - 01.2017

High School - undefined

Garfield High School