Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
SoftwareEngineer

Karla Salcedo

Tucson,AZ

Summary

Accomplished at GEICO, this seasoned professional excels in systems analysis and fostering teamwork, significantly enhancing project deliverables through strategic requirements gathering and robust technical assessments. Expertise in change management and technical analysis led to streamlined processes, improving efficiency and stakeholder satisfaction. Demonstrates a strong track record in driving successful product development and implementing Agile methodologies.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Software Engineer

GEICO
03.2023 - Current
  • Developed scalable and maintainable code, ensuring long-term stability of software.
  • Coordinated with other engineers to evaluate and improve software and hardware interfaces.
  • Improved software performance by identifying and resolving bottlenecks in code.
  • Offered experience with C#, Java, Python, SQL and NoSQL.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.

Senior Software Analyst

GEICO
08.2019 - 03.2023
  • Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
  • Managed 8-15 concurrent projects from initial conception through successful delivery, consistently meeting deadlines while maintaining a high standard of work quality.
  • Led migration of legacy systems to modern platforms, ensuring minimal disruption to business operations during transition period.
  • Implemented automated testing frameworks, significantly reducing manual testing efforts and improving overall product quality.
  • Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.

Application Systems Analyst

GEICO
08.2017 - 08.2019
  • Supported end-users by addressing technical concerns, providing prompt resolutions, and contributing to overall satisfaction levels.
  • Designed and executed comprehensive test plans, ensuring the highest level of quality for all applications.
  • Coordinated with vendors efficiently to secure necessary hardware/software components while maintaining cost-effective solutions.
  • Provided detailed documentation for all projects to ensure clear communication among team members and stakeholders.
  • Collaborated with cross-functional teams to develop and implement effective software solutions.
  • Served as a subject matter expert in application development meetings, offering valuable insights into best practices and innovative approaches.
  • Established effective communication channels between developers, testers, and end-users throughout each project''s life cycle for optimal results.

Senior Business Analyst

GEICO
04.2016 - 04.2017
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Mentored junior analysts 5-8 on best practices for business analysis techniques, fostering professional growth within the team.
  • Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.

Product Manager

GEICO
03.2014 - 04.2016
  • Developed product documentation to communicate upcoming features and products to internal teams.
  • Analyzed metrics to measure product performance.
  • Managed stakeholder expectations effectively throughout the entire product development process.
  • Analyzed metrics to measure product performance negotiations and process improvements saving millions of dollars.
  • Analyzed competitive landscapes to identify market opportunities, informing strategic business decisions.
  • Monitored market trends and competitor performance to update promotional strategies.

Underwriting Analyst

GEICO
07.2009 - 03.2014
  • Improved department efficiency 15% by developing new workflow processes and eliminating non-value.
  • Trained and delivered feedback to 12-person underwriting team by coaching subordinates on underwriting policies and decisions.
  • Contributed to company growth by identifying new business opportunities through competitive analysis and market research.
  • Ensured data integrity by diligently maintaining accurate records in underwriting systems and databases.

Education

Associates - General Studies

Pima Community College
Tucson, AZ
05.2008

Skills

  • Business and Data Analysis
  • Testing and debugging
  • API Integration
  • Feature and Application Implementation
  • Scrum Methodology
  • Agile Methodologies
  • Product Lifecycle Management
  • Project Management
  • Sprint Planning

Languages

Spanish
Native or Bilingual

Certification

Certified SAFe Product Owner/Manager -POPM
Certified ScrumMaster -CSM

Certified Scrum Product Owner -CSPO

Microsoft Certified: Azure Fundamentals

Microsoft Certified: Azure Data Fundamentals

Become a Software project Manager

Green Belt- Lean Six Sigma Certified

Timeline

Software Engineer

GEICO
03.2023 - Current

Senior Software Analyst

GEICO
08.2019 - 03.2023

Application Systems Analyst

GEICO
08.2017 - 08.2019

Senior Business Analyst

GEICO
04.2016 - 04.2017

Product Manager

GEICO
03.2014 - 04.2016

Underwriting Analyst

GEICO
07.2009 - 03.2014

Associates - General Studies

Pima Community College

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Karla Salcedo