Karla Schubert
Charleston,Illinois
Summary
Accomplished Certified Surgical First Assistant with over 30 years of expertise in ophthalmic surgery, notably with Dr. Wm Schubert & Dr. Ryan Pine. Excelled in sterile technique and equipment sterilization, complemented by exceptional teamwork and critical thinking skills. Achieved significant improvements in patient satisfaction and operational efficiency through innovative process enhancements and effective communication. Meticulous surgical team member skilled at coordinating supplies and instruments to prepare for procedures and assist staff. Maintain aseptic fields and unobstructed views to help surgeries succeed. Efficiently prioritize tasks and communicate with surgical staff. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
30
30
years of professional experience
2
2
years of post-secondary education
Work History
Certified Surgical First Assistant
Dr. Wm Schubert, Dr.Ryan Pine, SBLH
Certified Ophthalmic Assistant
Same as Above
Certified Opthalmic Tech
Same as Above
Certified Ophthalmic Medical Tech
Same as Above
Certified Refractionist
Dr. Wm Schubert & Dr. Ryan Pine
ED Tech
SBLH
Scheduler
Dr. Wm Schubert & Dr. Ryan Pine
Certified Scribe
Dr. Wm Schubert & Dr.Ryan Pine
Clinical Administrator
Advanced Ophthalmology
07.1994 - Current
- Verified and reconciled service charges with insurance companies and payment providers.
- Maintained knowledge of standardized medical billing codes.
- Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.
- Performed patient census operations, collecting data to generate comprehensive profile of practice's performance.
- Managed patient scheduling and rescheduling, directing related billing issues to supervisor.
- Arranged transportation for patients, coordinating transit times with appointment scheduling.
- Maintained high-level knowledge of federal and [State] regulations on patient privacy.
- Reduced operational costs through efficient resource allocation and strategic financial management.
- Promoted a culture of continuous improvement among staff members by encouraging feedback sharing and implementing process improvements based on suggestions received from employees.
- Managed daily clinic operations, including staffing schedules, budgeting, and inventory control.
- Improved patient satisfaction by streamlining appointment scheduling and follow-up procedures.
- Implemented electronic health record systems, ensuring accurate documentation and easy access to patient information.
- Negotiated contracts with vendors for medical equipment purchasing, achieving cost savings without sacrificing quality or functionality.
- Evaluated employee performance regularly, providing constructive feedback to foster professional growth.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Education
Lakeland Community College
Mattoon, IL 07.1992 - 05.1994
Skills
Ophthalmic surgery 30 yrs
Preoperative preparation
Sterile technique
Equipment Sterilization
Surgical draping
Wound Closure
Teamwork and Cooperation
Critical thinking abilities
Setting up and operating equipment
Safe sharps disposal
Infection control protocols
Problem-Solving
Time Management
Attention to Detail
Multitasking
Excellent Communication
Critical Thinking
Timeline
Clinical Administrator
Advanced Ophthalmology
07.1994 - Current
Lakeland Community College
07.1992 - 05.1994
Certified Surgical First Assistant
Dr. Wm Schubert, Dr.Ryan Pine, SBLH
Certified Ophthalmic Assistant
Same as Above
Certified Opthalmic Tech
Same as Above
Certified Ophthalmic Medical Tech
Same as Above
Certified Refractionist
Dr. Wm Schubert & Dr. Ryan Pine
ED Tech
SBLH
Scheduler
Dr. Wm Schubert & Dr. Ryan Pine
Certified Scribe
Dr. Wm Schubert & Dr.Ryan Pine
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