Karla Tavares

Goal

Act as the primary liaison for the between a Global account and Expeditors, to manage the relationship and drive business growth.

Key Responsibilities:

• Understand client objectives and strategically align them with Expeditors services
• Develop, maintain, lead and measure performance to satisfy the specific needs of a Global Account
• Build, develop and maintain strong long-term relationships with key stakeholders within the account to improve service and promote growth
• Understand client supply chain strategy and offer tailored solutions
• Facilitate global collaboration and coordinate efforts across teams to ensure consisten service delivery
• Oversee delivery of products and services meet client expectations and measure performance

Goal:

Develop the Air and Ocean Export products in the marketplace through focus on Operations, Finances, Sales, People and Systems in compliance with the different government agencies regulating transportation

Key responsibilities:

• Develop and implement a department strategy aligned with company goals
• Maintain an effective department organization designed for efficiency and growth
• Prepare, execute and monitor the business plan for the department
• Oversee day to day operations, optimize routing, cost and efficiency across the network
• Monitor and improve key department productivity indicators
• Enforce and foster a climate for compliance
• Actively develop business for department through sales and retention process
• Proactively provide pricing alternatives, routing solutions and technical assistance to clients
• Build and maintain strong relationships with vendors (airlines, steamship lines, trucking companies and others)

Key Responsibilities:

• Coordinate and schedule drivers, vehicles and loads based on deadlines, capacity and route efficiency
• Serve as the main point of contact between drivers, customers and internal departments
• Maximize equipment and driver utilization
• Ensure compliance with transportation regulations and internal safety policies