Karla Tinoco-Fernandez
North Plainfield,New Jersey
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Associate
DSW
05.2023 - Current
- Used in-store system to locate inventory and place special orders for customers.
- Provided product price information to customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Responded to customer requests, offering support.
- Handled transactions at registers.
- Organization of the floor.
- Complete tasks by the end of shifts.
Sales Associate
Sierra Trading Post
03.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed cash register operations.
- Consistent customer service on the floor.
Host
Outback Steakhouse
11.2019 - 03.2020
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
- Answered phone calls to take orders, give information and document reservations.
- Cleaned tables before and after seating.
Education
Certificate - Medical Assisting
Raritan Valley Community College
Branchburg, NJ05.2024
High School Diploma -
North Plainfield High School
North Plainfield, NJ06.2021
Skills
- Staff Support
- Customer Assistance
- POS System Operation
- Inventory and Stocking
- Store Organization
- Computer Skills
- Supporting sales staff
- Loss Prevention
- Store Opening and Closing
- Workplace Safety
- Organization
- Adaptable and Flexible
Timeline
Associate
DSW
05.2023 - Current
Sales Associate
Sierra Trading Post
03.2021 - Current
Host
Outback Steakhouse
11.2019 - 03.2020
Certificate - Medical Assisting
Raritan Valley Community College
High School Diploma -
North Plainfield High School
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