Summary
Overview
Work History
Education
Skills
Timeline
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MARIANA HERNANDEZ

MARIANA HERNANDEZ

Gilbert,AZ

Summary

Notary Public State of Arizona.Maricopa County

Commission # 623458

Expires 02/14/2026

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision that drives teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results, and exceeding expectations. Skilled in teaching new concepts and best practice strategies.

Overview

34
34
years of professional experience

Work History

Associate

Liberty Tax
01.2013 - 01.2013
  • Front desk
  • Tax Preparer

Clerk

Farmers Insurance
01.2012 - 01.2013
  • Front counter, filing documents, customer service, payments processing.

General Cashier

Famsa
01.2009 - 01.2010
  • Receive payments, bank deposits, resolve customer complaints, telemarketing.

Sales Associate

Famsa
01.2009 - 01.2010
  • Sale furniture, fill out credit applications, and customer service.

Store Team Supervisor

Oportun
01.2018 - 02.2024
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Delivered services to customer locations within specific timeframes.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Customer Loyalty Representative

Oportun
08.2016 - 01.2018
  • Bilingual English/Spanish, loan applications and loan disbursements, cashflow, Receive payments
  • As ambassador Brand Name of Oportun, I plan & attend marketing events, distribute flyers at local businesses, and work as a team to Meet and exceed daily goals in lending activities.

Clerk

Executive Lines
01.2004 - 01.2005
  • Front counter, receptionist, bank deposits, filing documents, sales.

Manager Accounting

Water District (COPAES)
01.1990 - 01.2001
  • General Accounting: Cash flow, bank reconciliations, audits, payroll, approve agreements with the union, budgets for the fiscal year, inventory control, financial statements.

Education

Bachelor of Science - Accounting, Banking And Finance.

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
12.2024

Certificate of Completion in Enrolled Agent - Enrolled Agent Examination.

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
12.2024

Certificate of Completion (CCL) - Accounting

Maricopa Community Colleges - Mesa Community College
Mesa, AZ
05.2024

GED -

Baldwin Park Adult And Community Education
Baldwin Park, CA
05.2003

Constancy - Accounting

Sonora Institute of Technology
Guaymas, Sonora, Mexico
12.2001

Skills

  • Organization
  • Workplace Safety
  • Exceeding Customer Expectations
  • Microsoft Word
  • Computer literate
  • Staff Support
  • Customer Needs Assessment
  • Team Supervision
  • Cash Handling Accuracy
  • Budgeting
  • Financial Statements
  • Banking
  • General accounting and office work

Timeline

Store Team Supervisor

Oportun
01.2018 - 02.2024

Customer Loyalty Representative

Oportun
08.2016 - 01.2018

Associate

Liberty Tax
01.2013 - 01.2013

Clerk

Farmers Insurance
01.2012 - 01.2013

General Cashier

Famsa
01.2009 - 01.2010

Sales Associate

Famsa
01.2009 - 01.2010

Clerk

Executive Lines
01.2004 - 01.2005

Manager Accounting

Water District (COPAES)
01.1990 - 01.2001

Bachelor of Science - Accounting, Banking And Finance.

Maricopa Community Colleges - Mesa Community College

Certificate of Completion in Enrolled Agent - Enrolled Agent Examination.

Maricopa Community Colleges - Mesa Community College

Certificate of Completion (CCL) - Accounting

Maricopa Community Colleges - Mesa Community College

GED -

Baldwin Park Adult And Community Education

Constancy - Accounting

Sonora Institute of Technology

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MARIANA HERNANDEZ