Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Stephanie Roman

Lake Worth,FL

Summary

Driven by a passion for excellence in customer service and a proven track record in sales enhancement, I leveraged my time at Walmart to exceed sales targets through strategic selling and exceptional customer engagement. My expertise in CRM and leadership qualities fueled performance improvements, establishing long-lasting client relationships and contributing to a positive shopping experience. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 45 pounds. Highly experienced in performing quality inspections and machinery operations. Highly efficient Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Associate

Walmart
09.2022 - Current
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Used in-store system to locate inventory and place special orders for customers.
  • Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.

Education

Associate of Arts - Chemistry

Palm Beach State College
Lake Worth, FL
10.2025

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Customer interaction
  • Cash Handling
  • Customer Engagement
  • Workplace Safety
  • Complex Problem-Solving
  • Relationship Building
  • Flexible Schedule
  • Oral communication
  • Work Planning and Prioritization
  • New Hire Training
  • Data Entry
  • Order Fulfillment
  • Performance Improvement
  • Cross-Functional Teamwork
  • Customer Relationship Management (CRM)
  • Research abilities
  • Product Merchandising
  • Strategy Development
  • Sales expertise
  • Sales Techniques
  • Multiple Priorities Management
  • Process Improvement
  • Loyalty Program Promotion
  • Loss Prevention
  • Patient Evaluation
  • Service assistance
  • Store recovery
  • Business strategies
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Team Cooperation
  • Creative Thinking
  • Customer Assistance
  • Honest and Dependable
  • Adaptable and Flexible
  • Goal-Driven
  • Excellent Written and Verbal Communication
  • Organization
  • Reliable and Responsible
  • Positive Customer Engagement
  • Flexible Hours
  • Ability to Lift 40 pounds
  • Team Leadership
  • Product Knowledge
  • Store Organization
  • Basic Mathematics
  • Cash Register Operation
  • Store Opening and Closing
  • Building Customer Loyalty
  • Merchandise Receiving and Handling
  • Sales and Promotions
  • Engaging with Diverse Customers
  • Team Supervision
  • Cash Drawer Management
  • Sales floor organization
  • Customer Needs Assessment

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Supporting STEM education initiatives and mentorship programs
  • I enjoy helping others and giving back to the community
  • Strategy Games
  • Reading
  • Historical Exploration
  • Astrology
  • I enjoy cooking for friends and family gatherings
  • Fashion and Style
  • Music
  • I like working with my hands and fixing things
  • I like looking at the stars and learning about constellations
  • Watching Movies and TV Shows
  • I participate in low-impact exercises to strengthen core muscles
  • Crafting and DIY Projects
  • Baking
  • Swimming
  • Creative Writing

Timeline

Associate

Walmart
09.2022 - Current

Associate of Arts - Chemistry

Palm Beach State College
Stephanie Roman