Karla Tovalin
Diamond Bar,CA
Summary
Experienced in multitasking and working quickly. Ability to produce quality work under stressful situations. Enjoy building great customer service encounters and assisting the company I work for. Looking for part-time work to fill my open hours and use my organizational skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Daycare Assistant
Double rainbow daycare
Diamond Bar, California
02.2026 - Current
- Supported daily activities and routines for children in a nurturing environment.
- Supervised children during playtime to ensure safety and engagement.
- Maintained cleanliness and organization of classrooms and play areas.
- Monitored children's behavior, providing guidance and support as needed.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Assisted in leading and organizing activities for children such as arts, crafts, games and reading stories.
- Enforced rules to teach good manners and maintain safe environment.
- Developed positive relationships with parents through communication about their child's daily activities.
- Read aloud and played alphabet games to encourage early literacy.
- Developed and enforced positive strategies to encourage good behavior.
- Followed all state regulations pertaining to childcare facilities including sanitizing materials after use by multiple children.
- Communicated with parents about daily activities and any concerning behaviors.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
Medical Receptionist
Sharma Medical Clinic
Diamond Bar, California
01.2025 - 06.2025
- Greeted patients and visitors warmly to create welcoming atmosphere.
- Scheduled appointments efficiently using electronic health record systems.
- Collected and verified patient information for accuracy and completeness.
- Handled phone inquiries, directing calls to appropriate staff members.
- Prepared charts for new patients, ensuring completion of all necessary forms.
- Maintained neat waiting room by organizing space regularly.
- Communicated professionally with physicians, nursing staff, technicians, and medical assistants.
- Protected patient confidentiality by sticking to strict HIPAA guidelines.
Bakery Assistant
Puffect Bakery Cafe
Walnut, California
11.2023 - 08.2024
- Maintained cleanliness and organization of bakery workstations and tools.
- Followed food safety guidelines while handling baked goods and ingredients.
- Supported inventory management by restocking ingredients and supplies.
- Prepared customer orders, ensuring accuracy and presentation standards.
- Engaged with customers, providing product information and recommendations.
- Maintained a clean and sanitary work area throughout the day.
- Set up fresh baked goods in front display, organizing for visibility, and to showcase daily specials or items with limited availability or shelf-life.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent customer service by addressing inquiries promptly and courteously.
- Decorated cakes using various techniques such as piping and fondant sculpting.
- Prepared fillings for pastries and other baked goods based on customer orders.
- Listened to guests to understand needs and help each person select optimal products and services.
- Operated POS system to process bakery sales transactions.
Education
Some College (No Degree) - Pediatric Nursing
Mt San Antonio College
Walnut, CASkills
- Child supervision
- Patient communication
- Meal preparation
- Activity organization
- Record keeping
- Customer service
- Time management
- Safety and supervision
- Cleaning and sanitizing
- Health and safety
- Creative thinking
- Shelf stocking
- Customer assistance
- Fluent in Spanish
- Verbal and written communication
- Reliability and punctuality
- Flexible schedule
- Friendly and outgoing
- Professional appearance
- Problem-solving
- Teamwork
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Medical Assistant, MT San Antonio College, 2025
Timeline
Daycare Assistant
Double rainbow daycare
02.2026 - Current
Medical Receptionist
Sharma Medical Clinic
01.2025 - 06.2025
Bakery Assistant
Puffect Bakery Cafe
11.2023 - 08.2024
Some College (No Degree) - Pediatric Nursing
Mt San Antonio College