Karla Valdez
Roswell
Summary
Hardworking professional offers demonstrated success in leading teams and managing projects to successful completion. Skilled in problem-solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality. Experienced in budgeting, forecasting, and financial management. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Efficient Cheese Packer known for high productivity and effectively completing tasks with precision. Possess specialized skills in inventory management, quality control, and packaging machinery operation. Excel in time management, teamwork, and adaptability, ensuring seamless workflow and optimal product handling. Bring focused attention to detail and commitment to maintaining product integrity throughout the packing process.
Overview
6
6
years of professional experience
Work History
General Labor
Leprino Foods
Roswell
10.2024 - Current
- Packaged cheese products efficiently for distribution to retailers.
- Operated packaging machinery to ensure proper sealing and labeling.
- Collaborated with team members to maintain a clean and organized workspace.
- Trained new employees on packing procedures and equipment use.
- Operated pallet jacks, shrink wrap machines, and other equipment as needed.
- Accurately weighed and packed cheese for shipment according to customer specifications.
- Followed company policies regarding safe handling of hazardous materials used in packaging processes.
- Assembled boxes, cartons, and trays in preparation for packing cheese.
- Reported any defective products or materials to supervisors immediately upon discovery.
- Maintained a clean and sanitary work environment at all times.
- Inspected filled packages of cheese to ensure they meet quality standards.
- Cleaned containers, supplies or work areas using cleaning solutions.
- Applied lids or close-ups in finalization of product.
COMPUTER ISSUES
Taqueria Jalisco
Roswell
01.2020 - 03.2025
- Troubleshot computer systems to diagnose hardware and software issues.
- Installed necessary drivers for peripheral devices such as printers, scanners and web cameras.
- Provided technical support over the phone and in-person to resolve issues.
- Determined equipment necessary for computer repairs after testing systems.
- Repaired network equipment and software, maintaining computer and network equipment in safe and functional operating condition.
MANAGER
Taqueria Jalisco
Roswell
01.2020 - 03.2025
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
- Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
- Resolved conflicts between team members promptly using sound judgment based on company policies.
- Analyzed and resolved quality and customer service issues, recommending system improvements.
- Trained new employees on food safety and customer service standards.
- Coordinated inventory management to maintain stock levels and reduce waste.
- Implemented process improvements to enhance kitchen efficiency and service speed.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
HIGH SCHOOL DIPLOMA -
Skills
- Team Leadership
- Problem-Solving
- Performance reviewing
- Project Planning
- Problem-solving aptitude
- Customer Relationship Management
- Customer Service
- Hardware Configuration
- Technical Support
- Desktop and laptop installations
- Computer Troubleshooting
- Installation and Repair
- Packaging machinery
- Quality inspection
- Employee training
- Food handling certification
- Workplace safety
- Maintaining cleanliness
- Packaging techniques
- Sanitation practices
Timeline
General Labor
Leprino Foods
10.2024 - Current
COMPUTER ISSUES
Taqueria Jalisco
01.2020 - 03.2025
MANAGER
Taqueria Jalisco
01.2020 - 03.2025