Karla Vargas
Montgomery
Summary
Quality liaison with proven success in manufacturing and production settings. Expertise in managing quality assurance processes to ensure compliance with industry standards and drive continuous improvement initiatives. Strong problem-solving skills and effective communication foster collaboration between departments, resulting in streamlined operations and enhanced product quality.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Quality Liaison
Hans Ameirca
Montgomery
11.2025 - Current
- Analyzed customer feedback to identify areas for quality improvement initiatives.
- Facilitated communication between production teams and management regarding quality issues.
- Investigated customer complaints concerning product defects or malfunctions.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Reviewed product specifications and standards to maintain quality consistency.
- Used specialized tools to take precise measurements of various aspects of samples.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
Team Leader
MS Companies LLC
Montgomery
12.2013 - 11.2025
- Supervised employees to meet productivity and quality standards.
- Implemented quality control checks to enhance product standards and compliance.
- Facilitated interdepartmental communication to streamline processes and resolve operational issues.
- Conducted incoming inspections and maintained inventory control, addressing issues promptly.
- Prepared detailed Excel reports for data tracking and performance analysis. for data tracking and performance metrics.
- Oversees shipping and receiving operations in a warehouse environment.
Administrator
Evergreen Estates Mobile Home
Montgomery
11.2012 - 12.2013
- Managed leasing processes, including conducting background checks.
- Delivered customer service and enhanced resident relations through effective communication.
- Answered phones, greeted residents and visitors, and scheduled appointments to ensure seamless operations.
- Processed payments, deposited checks, and generated bills.
- Committed to providing courteous and professional support to residents and team members.
Education
High School Diploma -
Jefferson Davis High School
Montgomery, AL05-2008
Skills
- Quality assurance
- Product inspection
- Defect detection
- Incoming inspections
- Quality standards
- Data evaluation
- Data tracking
- Excel analysis
- Performance metrics
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Inventory control
- Warehouse operations
- Team Leadership
- Employee management
- Supervision
- Productivity management
- Customer service
- Client relations
- Conflict resolution
- Communication skills
- Problem solving
- Translation
- Incident reporting
- Record keeping
- OSHA compliance
- Product evaluations
- OSHA compliance
Languages
English
Professional
Spanish
Professional
Timeline
Quality Liaison
Hans Ameirca
11.2025 - Current
Team Leader
MS Companies LLC
12.2013 - 11.2025
Administrator
Evergreen Estates Mobile Home
11.2012 - 12.2013
High School Diploma -
Jefferson Davis High School