Karla Vazquez
Kansas City,KANSAS
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
El Torito
02.2022 - 09.2023
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Server Manager
Salty Iguana
06.2023 - Current
- Led team of servers to consistently meet customer service and sales targets.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Welcomed and greeted guests before presenting special menu items to clients.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Enforced compliance with food safety and sanitation standards throughout restaurant.
Education
Albuquerque High School
Albuquerque, NM05.2000
Skills
- Food Handling
- Cash Handling
- Relationship Building
- Service Prioritization
- Wine Service
- Food Preparation
- Front-Of-House Display Creation
- Professional Attitude
- Order Taking
- Bar Terminology
- Search Engine Optimization
- Lesson Planning
- Friendly, Positive Attitude
- Dependable and Responsible
- Verbal Communication
- Analytical and Critical Thinking
- Organizational Skills
- Attention to Detail
- Fluent in Spanish also
- Stress Tolerance
- Professional Appearance
- Cultural Sensitivity
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server Manager
Salty Iguana
06.2023 - Current
Assistant Store Manager
El Torito
02.2022 - 09.2023
Albuquerque High School