Karla Ventura
Huntington Station new york,NY
Summary
To grow and expand my knowledge within the company by becoming a team leader, i would like to continue to improve my skills in being an effective leader so I am able to coach, mentor and develop my team member to realize their full potentials.
Overview
9
9
years of professional experience
Work History
Grocery Associated Team Leader
Whole Food Market
Jericho, New York
10.2019 - Current
- Lead team in daily operations to ensure efficient store performance.
- Ensure shrink, INF and In-stock opportunity meet regional needs.
- Assist with daily preparation for audits.
- Ensure quality standards in the department such a cleanliness,proper stocking shelf, rotation.
- Trained staff on product knowledge and customer service.
- Managed inventory levels and organized stock replenishment process.
- Conducted regular team meetings to discuss goals and performance feedback.
- Motivated and empowered team members to build customer satisfaction.
Counter Server Prepared Foods
Whole Foods Market
Jericho, New York
10.2017 - 10.2019
- Trained new staff on proper service techniques and store procedures effectively.
- Maintained a clean, organized and stocked work station.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
Waitress
Crest Hollow Country Club
Woodbury, New York
06.2016 - 09.2017
- Provided excellent customer service to all guests in dining areas.
- Delivered food and beverages to guests efficiently and accurately.
- Responded promptly to guest inquiries and special requests during meals.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
Walt Whitman High School
Huntington, NY06-2017
Skills
- Efficient
- Flexible
- Responsible
- Time management
- Motivated
Timeline
Grocery Associated Team Leader
Whole Food Market
10.2019 - Current
Counter Server Prepared Foods
Whole Foods Market
10.2017 - 10.2019
Waitress
Crest Hollow Country Club
06.2016 - 09.2017
High School Diploma -
Walt Whitman High School
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