Karla Villanueva
St. Petersburg,FL
Summary
Hardworking and passionate employee with strong organizational skills eager to continue to service donor and recipient families. Additionally, ready to help team achieve company goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Tissue Donation Coordinator Supervisor
LifeLink
04.2004 - Current
- Evaluated records and risk assessment information for preliminary donor eligibility for potential tissue donation with referring institutions.
- Performed all responsibilities pertaining to the approach process to communicate donation opportunities with the legal NOK per state statute, conducting the medical and social history interview, and completing the authorization/donor disclosure process
- Monitored and facilitated all departmental training activities
- Ensured accurate training records and annual competencies are maintained and oversee all internal quality review activities pertaining to donor screening and authorization/donor disclosure
- Coached and mentored staff to ensure professional interactions both internally and externally
- Assisted leadership in all aspects of running the department as a working supervisor
- Participated in Manager on Call Duties
- Provided leadership to the Donation Coordinators, routinely monitoring referral activity and workflows to ensure policies and procedures are followed
- Assisted leadership with drafting and maintaining departmental policies, procedures, and guidelines
- Contributed and participated in employee counseling, disciplinary action, and performance reviews
Paramedic
Mease Countryside Hospital
01.1999 - 05.2004
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) in ER setting
- Developed and maintained rapport with hospital staff to facilitate efficient patient care.
- Maintained patient care, treatment and medication documentation for accurate, up-to-date clinical records.
Education
A.S. Degree - Emergency Medical Services
St. Petersburg College
St.Petersburg, FL06.2004
National
Skills
- Bilingual
- Customer Service
- Leadership
- Coordinating Recoveries
- Customer Loyalty
- Workflow Improvements
- Team Member Development
Accomplishments
- Current CTBS Certification
- Previous AMAT member
- Dale Carnegie Leadership Training
- Dual Advocacy Training
Certification
- Paramedic
- Certified Tissue Bank Specialist
Languages
Spanish
Professional Working
Timeline
Tissue Donation Coordinator Supervisor
LifeLink
04.2004 - Current
Paramedic
Mease Countryside Hospital
01.1999 - 05.2004
A.S. Degree - Emergency Medical Services
St. Petersburg College
National
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