Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla Alexandria Sykes

Spring Valley,CA

Summary

Proficient daycare provider and former enrollment advisor with a strong focus on training and mentoring. Skilled in problem-solving and organizational skills, successfully enhancing child development and client satisfaction through effective communication and tailored support.

Overview

8
8
years of professional experience

Work History

Daycare Provider

Self-Employed
Spring Valley, CA
04.2021 - Current
  • Communicated regularly with parents regarding child development and daily progress.
  • Planned nutritious meals and snacks in accordance with dietary guidelines.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.

Enrollment Advisor

National University
San Diego, CA
04.2019 - 04.2021
  • Guided prospective students through enrollment process and program selection.
  • Managed student records and maintained accurate enrollment data systems.
  • Trained new advisors on enrollment policies and best practices for student engagement.
  • Developed and implemented successful scripts and call flows for consistent approach.

Restaurant Server/Cashier

Luna Grill
San Diego, California
08.2017 - 08.2019
  • Assisted in training new servers on restaurant policies and procedures.
  • Resolved customer complaints promptly to ensure satisfaction during visits.
  • Managed cash handling and processing payments at the end of meals.
  • Managed multiple tasks simultaneously while providing excellent customer service.

Dental Assistant

San Diego County
San Diego, CA
08.2017 - 08.2018
  • Managed patient records using electronic health record systems for efficient organization.
  • Scheduled appointments and coordinated patient follow-ups to maintain office workflow.
  • Monitored inventory levels of dental supplies, ensuring adequate stock availability.
  • Communicated effectively with patients to address concerns and enhance their experience.

Education

Bachelor of Arts - Sociology

National University
La Jolla, CA
05-2022

Skills

  • Safety protocols
  • Training and mentoring
  • Educational concept explanations
  • Data organization
  • Process improvement
  • Record maintenance

Timeline

Daycare Provider

Self-Employed
04.2021 - Current

Enrollment Advisor

National University
04.2019 - 04.2021

Restaurant Server/Cashier

Luna Grill
08.2017 - 08.2019

Dental Assistant

San Diego County
08.2017 - 08.2018

Bachelor of Arts - Sociology

National University

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