Karlah N. Chavolla
Rialto
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. Prepared for this role with proven track record in handling diverse customer interactions and managing phone systems efficiently. Known for collaborative approach and achieving consistent results, adapting seamlessly to dynamic environments. Reliable in maintaining confidentiality and utilizing active listening and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Caregiver
California Respite Care
06.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Enforced rules and managed behavior through developmentally appropriate discipline.
Finance Assistant
STG Auto Group
07.2020 - 01.2021
- Monitored daily banking activities such as deposits, transfers
- Contacted and worked with banks to complete necessary paperwork
- Assisted in the preparation of financial documents
- Contacted customers to retrieve necessary documents and answer questions
- Organized and dealt with important contracts/ documents
- Compiled and stored personnel, financial and administrative data
- Reviewed contracts to ensure compliance with accounting standards and company policies
- Tracked and reconciled bank statements to identify irregularities
- Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
- Increased efficiency with thorough maintenance of financial records and documentation.
- Streamlined vendor payment processes, ensuring timely disbursements to maintain strong relationships.
Funding Assistant
Pacific Auto Center
02.2020 - 07.2020
- Reviewed existing contracts related to granting activities to ensure compliance
- Assisted with the preparation of financial documents for Banks and funders.
- Responded promptly to inquiries from funders, banks, and customers.
- Developed relationships with external organizations involved in funding activities
- Maintained a comprehensive filing system for all auto-related documents
- Conducted research on potential funders and their requirements
- Managed relationships with funders, fostering trust and facilitating ongoing communication regarding project progress.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
Finance Assistant
STG Auto Group
04.2019 - 01.2020
- Reviewed contracts to ensure compliance with accounting standards and company policies
- Analyzed cash flow trends, providing reports to upper management as needed
- Managed accounts payable processes, ensuring accuracy of invoices and timely payments
- Processed invoices, following up with clients, suppliers and partners
- Collaborated effectively with cross-functional teams to resolve any financial discrepancies or irregularities.
- Increased efficiency with thorough maintenance of financial records and documentation.
- Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
- Increased funding approval rates through meticulous attention to detail in applications and documentation.
- Managed relationships with funders, fostering trust and facilitating ongoing communication regarding project progress.
File Clerk
Socal Motors
02.2018 - 04.2019
- Managed and maintained confidential records in a secure environment
- Cataloged and indexed documents to ensure they were easy to find
- Sorted information according to content, purpose and alphabetical, or numerical order
- Processed large quantities of paperwork with speed and accuracy
- Assisted other departments with their administrative needs as needed
- Utilized computer software to maintain digital records in an efficient manner
- Scanned and filed documents accurately, meeting daily quotas
- Developed a filing system to manage all incoming paperwork
- Provided customer service by responding to inquiries regarding stored documents
- Assisted customers with complex title issues, providing guidance on necessary steps to resolve problems.
- Enhanced office productivity by managing a high volume of title applications and paperwork daily.
- Collaborated with team members to maintain proper inventory levels of registration materials and supplies.
- Processed salvage titles efficiently, assisting insurance companies with claims related to total loss vehicles.
- Improved customer satisfaction by efficiently processing DMV title transactions and registrations.
Internship
Auto Locators
09.2016 - 01.2017
- Reduced workload burden and allowed for increased focus on higher-priority assignments.
- Gained valuable experience working within the auto industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, contracts, and reports.
Education
High School Diploma -
Vista norte public charter
Rialto, CA01.2018
Skills
- Telephone Etiquette
- Data Entry
- Data Analysis
- Bilingual
- Customer service
- Respectful and compassionate
- Multitasking and organization
- Flexible schedule
- Data entry
- Empathy and patience
Certification
- CA POST Dispatcher Certification, Rio Hondo College Regional Training Center - 120 Hours.
- Typing Certification, Arrow Staffing- 43 Words per minute.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Caregiver
California Respite Care
06.2023 - Current
Finance Assistant
STG Auto Group
07.2020 - 01.2021
Funding Assistant
Pacific Auto Center
02.2020 - 07.2020
Finance Assistant
STG Auto Group
04.2019 - 01.2020
File Clerk
Socal Motors
02.2018 - 04.2019
Internship
Auto Locators
09.2016 - 01.2017
High School Diploma -
Vista norte public charter
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