Karla M Montalvo Santiago
Clovis,NM
Overview
5
5
years of professional experience
Work History
Seller
Bath & Body Works
Ponce, Puerto Rico
10.2020 - 06.2023
- Responded to customers' complaints regarding service and product quality to solve issues.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Utilized product knowledge to educate customers on features and benefits.
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
Cashier
Karla's Cash & Carry
Juana Diaz, Puerto Rico
10.2018 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
No Degree - Finance
University of Puerto Rico- Ponce-Ponce,PR,US
Puerto Rico,USDegree in Finance - Finance
Inter American University of Puerto Rico Ponce
Mercedita, PR05.2025
High School Diploma -
San Conrado College
Ponce, Puerto Rico05.2020
Skills
Marketing
- Cash Register
- Site Visits
- Promotions
- Complementary Products and Services
- Customer Service and Assistance
- Restock Shelves
- Rewards Programs
- InventoryLab
- Loyalty Programs
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Seller
Bath & Body Works
10.2020 - 06.2023
Cashier
Karla's Cash & Carry
10.2018 - 06.2023
No Degree - Finance
University of Puerto Rico- Ponce-Ponce,PR,US
Degree in Finance - Finance
Inter American University of Puerto Rico Ponce
High School Diploma -
San Conrado College