Results-oriented office manager with proven skills in healthcare compliance, scheduling coordination, and document organization. Committed to enhancing patient experiences through streamlined operations and effective inventory management.
Overview
16
16
years of professional experience
Work History
Office Manager
Mayflower Medical Group
Rialto, California
01.2024 - 02.2026
Managed daily office operations for a busy medical group.
Coordinated scheduling for physicians and patient appointments efficiently.
Supervised staff members, organized schedules and delegated tasks.
Trained new administrative staff on office procedures and policies.
Developed standard operating procedures for office management tasks.
Implemented filing systems to organize patient records and documents.
Maintained filing system for records, correspondence and other documents.
Oversaw office supplies inventory and procurement processes.
Ensured compliance with healthcare regulations and standards consistently.
Monitored payments due from clients and promptly contacted clients with past due payments.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Medical Assistant
Mayflower Medical Group
Rialto, California
06.2018 - 12.2023
Registered new patients into practice management software program accurately entering demographic information.
Organized patient charts before each day's clinic sessions began.
Medical Assistant
Delfin Dano Inc
Rialto, California
03.2010 - 06.2018
Assisted physicians during patient examinations and procedures.
Administered medications and vaccinations following healthcare provider instructions.
Educated patients on treatment plans and health maintenance strategies.
Educated patients about medications, procedures and physician's instructions.
Coordinated laboratory tests and communicated results to patients promptly.
Collected samples from patients for laboratory testing purposes.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Recorded detailed notes during patient visits to ensure accurate medical records. during patient visits.
Managed patient scheduling and appointment confirmations efficiently.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained cleanliness and organization of examination rooms consistently.
Cleaned and maintained medical equipment following procedures and standards.