Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Karlee Piccola

North Miami Beach,FL

Summary

Motivated aquatics shift lead for three years and lifeguard for two. Resourceful in balancing: customer, company and employee needs. Works very well with others and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Aquatics Shift Lead

Daytona Lagoon
Daytona Beach, FL
06.2020 - Current
  • Provided guidance and support to other team members as needed.
  • Responded to customer inquiries and complaints in a professional manner.
  • Performed opening and closing procedures such as test riding, safety check, and equipment
  • Resolved customer complaints and reported issues to senior management.
  • Attended periodic training sessions to maintain certification in CPR, AED, First Aid

Education

Bachelor of Arts - Multimedia Journalism

Florida Atlantic University
Boca Raton, FL

Skills

  • Customer Service
  • Work Delegation
  • Positive Attitude
  • Communication
  • Responsible
  • Team Work

Affiliations

  • Varsity cross country and track
  • Graduated summa cum laude
  • Volunteered for youth running club

Accomplishments

  • Captain of high school varsity cross country and track team 2020-2022
  • National Honor Society junior and senior year
  • Finance Academy 2020-2022

Certification

  • CPR certified
  • First Aid and AED certified
  • Quickbooks, Word, and PowerPoint certified

Timeline

Aquatics Shift Lead

Daytona Lagoon
06.2020 - Current

Bachelor of Arts - Multimedia Journalism

Florida Atlantic University

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Karlee Piccola