Karlee Scarbrough
PRESCOTT,AZ
Summary
Analytical Claims Reviewer known for high productivity and efficient task completion. Possess specialized skills in policy analysis, claim investigation techniques, and regulatory compliance. Excel in critical thinking, problem-solving, and communication, ensuring thorough and accurate claims review processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Specialist
Allcat Claims Service
Boerne, TX
01.2023 - Current
- Reviewed property insurance claims to determine coverage, liability and damages.
- Analyzed policy language and coverage limits to ensure accuracy of claim decisions.
- Provided guidance and assistance to junior staff members as needed.
- Reviewed and processed all claims for commercial policies to ensure accuracy, timeliness and compliance with applicable laws.
- Analyzed data from various sources such as policy documents, invoices, receipts to determine coverage eligibility of claims.
- Developed, implemented, monitored and maintained claims procedures for the department to ensure efficient workflow.
- Conducted regular audits of claim files.
- Analyzing, reviewing, approving, and billing claims for USAA, Farmers, TWIA, Auto-Owners, and Florida Citizens.
Education
Bachelor of Arts - Forensic Psychology
Arizona State University
Tempe, AZ05-2023
Skills
- Policy Interpretation
- Property Damage Assessment
- Property adjusting
- Property claims
- Claims Processing
- Advanced computer skills
- Claims file management processes
- Caseload Management
- Proficient in Claims Assist and Xactware
Certification
- Texas All-lines Adjuster License
- Florida All-Lines Adjuster License
- TWIA Certification
Accomplishments
- Graduated Summa Cum Laude
Timeline
Senior Quality Assurance Specialist
Allcat Claims Service
01.2023 - Current
Bachelor of Arts - Forensic Psychology
Arizona State University
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