Karleen Carcamo

• Managed workforce of over 1,200 employees across 3 regions and multiple states, ensuring alignment with regional HR strategies.
• Collaborated with business leaders to implement strategies that promote a positive workplace culture and improve employee engagement and retention.
• Implemented strategies with business leaders to enhance workplace culture, driving employee engagement and retention.
• Conducted performance evaluations, informing succession planning and guiding talent development initiatives.
• Conducted complex investigations for union and non-union employees to ensure compliance with legal standards and organizational policies.
• Collaborated with business and functional teams to execute key HR processes and streamline operations.

• Resolved intricate employee relations matters, fostering a positive work environment.
• Partnered with local management to address performance management, employee inquiries, and complaints.
• Supported all HR functions including onboarding, offboarding, employee relations, talent management, and succession planning.
• Developed and implemented employee engagement initiatives to enhance workforce morale.
• Implemented employee engagement initiatives, boosting workforce morale and retention.

• Supported leadership in employee relations by counseling managers on development and corrective action strategies, enhancing team dynamics.
• Facilitated exit interviews and ensured timely completion of employment termination documentation to maintain compliance and improve future retention strategies.
• Facilitated exit interviews and managed completion of essential employment termination documentation.
• Managed unemployment and leave of absence claims and coordinated hearings to uphold regulatory compliance and mitigate potential liabilities.

• Conducted tier II investigations into complex employee relations matters, proposing policy-aligned solutions that addressed root causes.
• Developed succession plans in partnership with leadership teams to enhance performance management.
• Conducted quarterly performance reviews
• Facilitated exit interviews to understand employee experiences and improve retention. and handled unemployment claims.

Human Resources Generalist, 7/2019-8/2021

• Managed new hire onboarding by overseeing employee files, candidate screening, and processing new hire paperwork. Also maintained accurate records of new hires, terminations, authorized background checks, drug screens, and I9s.
• Ensured license and certification compliance for all employees.
• Oversaw the administration of all employee benefits.