Karleen Coles
Citrus Heights,CA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
12
12
years of professional experience
Work History
Cross Trained, Stock and Zone Merchendise,customer
Walmart
Citrus Heights, CA
08.2012 - Current
- Created a positive work environment by fostering open communication among all employees.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Greeted customers to determine wants or needs.
- Described merchandise and explained use, operation and care.
Education
Four Year Certificate of Completion - Landscape Horticultue
Foothill College
Los Altos, CA07-2012
Skills
- Product Sales
- Retail loss prevention
- Payment Processing
- Self-Checkout Assistance
- Cash Register Operation
- Merchandising understanding
- Policy and Procedure Adherence
- Multi-tasking strength
Timeline
Cross Trained, Stock and Zone Merchendise,customer
Walmart
08.2012 - Current
Four Year Certificate of Completion - Landscape Horticultue
Foothill College
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