Karleigh Maide
Pittsburgh,PA
Summary
Dedicated and compassionate case manager with a strong commitment to advocating for survivors. Possessing significant personal and professional experience in supporting and empowering survivors, I am well-versed in providing comprehensive case management services. Skilled in conducting assessments, developing individualized care plans, and coordinating resources to ensure the well-being and successful reintegration of survivors. Adept at building trusting relationships and collaborating with multidisciplinary teams to deliver holistic support. Committed to making a positive impact and contributing to the fight against human trafficking and sexual violence.
Overview
10
10
years of professional experience
Work History
Targeted Case Manager
Refuge For Women
Pittsburgh, PA
03.2023 - Current
- Supported program participants in effective self-management of crises and critical situations.
- Monitored current therapy strategies and improvised needed changes and corrections based on results.
- Maintained current CPR and first-aid certification through American Red Cross to perform first responder duties in emergency situations.
- Networked within local community to build professional relationships with healthcare providers, outreach program leaders and government officials.
- Provided support to program participants by arranging services and sourcing relevant services.
- Developed custom strength-based services plan for each participant to meet individual therapy needs and personal strengths.
- Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs.
- Adhered to strict confidentiality guidelines to protect participant information.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Facilitated individual and group sessions to promote positive behavior change for clients.
Survivor Advocate
Self-Employed
Pittsburgh, PA
01.2014 - Current
- Developed and maintained relationships with community organizations and agencies.
- Participated in a panel discussion with Dr. Marlene Carson on educating and preventing Commercial Sexual Exploitation of Children in the year of 2017.
- Trained different levels of law enforcement across the state of Pennsylvania on CSEC prevention in Mechanicsburg, PA year of 2018.
- Guest panelist with Cyntoia Brown focusing on Commercial Sexual Exploitation/Trafficking in the year of 2020.
- Worked with post gazette, WPXI, CBS and others on spreading awareness of sexual exploitation.
- Participated in multiple RFP's for programming to assist survivors of commercial Sexual Exploitation.
- Trained in Trauma informed care, Trafficking red flags, PTSD and others.
Case Manager
Eden's Farm
Pittsburgh, PA
02.2022 - 12.2022
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
Youth and Family Advocate
Gwen's Girls
Pittsburgh, PA
03.2020 - 02.2022
- Collaborated with families to assist in growth, development and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Facilitated groups to address specific needs such as grief and loss, anger management and social skills.
Youth Support Partner
Great Lakes Behavioral Rsrch/DHS
Pittsburgh, PA
07.2016 - 03.2020
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Facilitated family meetings to ensure communication and collaboration between family members.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
- Developed and implemented strategies to reduce and prevent family conflict.
- Developed and implemented programs to support children's mental health and well-being.
Education
Associates - Criminal Justice
Community College of Allegheny County
Pittsburgh, PA09.2025
Certificate - Survivor Based School
Elevate Academy
02.2022
Certificate - Strength-Based Family Worker
Temple University
Philadelphia, PA01.2017
Certificate - Certified Nursing Assistant
Community College of Allegheny County
Pittsburgh, PA10.2014
Skills
- Leadership
- Management
- Strong Communication Skills
- Facilitating Groups
- Community Outreach
- Needs Assessment
- Discharge Planning
- Referral Coordination
- Performance Tracking
- Case Management
- Client Advocacy
- Conflict Resolution
- Treatment Planning
Accomplishments
Self-Published Author of "Surviving The Shadows: A Memoir of Overcoming Child Abuse And Sex Trafficking."
Certified Trainer in "My Life My Choice" curriculum.
Timeline
Targeted Case Manager
Refuge For Women
03.2023 - Current
Case Manager
Eden's Farm
02.2022 - 12.2022
Youth and Family Advocate
Gwen's Girls
03.2020 - 02.2022
Youth Support Partner
Great Lakes Behavioral Rsrch/DHS
07.2016 - 03.2020
Survivor Advocate
Self-Employed
01.2014 - Current
Associates - Criminal Justice
Community College of Allegheny County
Certificate - Survivor Based School
Elevate Academy
Certificate - Strength-Based Family Worker
Temple University
Certificate - Certified Nursing Assistant
Community College of Allegheny County