Summary
Overview
Work History
Education
Skills
Timeline
Barista

Karleigh Ramsey

Fenton,MO

Summary

Driven by excellent results and positive Customer interactions with an extensive experience at Six Flags, excelling in time management, problem-solving and customer connections. Proven ability to enhance guest experiences while ensuring safety, compliance and standard. Recognized for maintaining a positive atmosphere and encouraging teamwork, consistently achieving operational excellence in fast-paced environments. Adaptable in unexpected circumstances and quick to learn and mediate tough situations.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
Fenton MO
11.2023 - Current

• Making multiple quality beverages at once in an efficient and timely manner

• multitasking with customer connects while performing other duties such as making quality drinks and/or cleaning my work area

• maintaining a clean and organized environment consistently throughout the day

• quick problem solving and customer connections

• maintained health and safety throughout the day

• maintaining a friendly attitude, atmosphere and outlook with costumers and coworkers through the day

• positive attitude, uplifting and encouraging words with coworkers and customers

• learning new drinking and standards when they are changed quickly and efficiently

• adapting to new recipes and helping others adapt as well

• being positively engaging with customers and coworkers

• handling customer complaints respectfully and professionally

Ride Operator Trainer

Six Flags
Eureka, MO
02.2022 - 10.2024

• Making multiple quality beverages at once in an efficient and timely manner

• multitasking with customer connects while performing other duties such as making quality drinks and/or cleaning my work area

• maintaining a clean and organized environment consistently throughout the day

• quick problem solving and customer connections

• maintained health and safety throughout the day

• maintaining a friendly attitude, atmosphere and outlook with costumers and coworkers through the day

• positive attitude, uplifting and encouraging words with coworkers and customers

• learning new drinking and standards when they are changed quickly and efficiently

• adapting to new recipes and helping others adapt as well

• being positively engaging with customers and coworkers

• handling customer complaints respectfully and professionally

Lead Ride Operator

Six Flags
Eureka, MO
02.2022 - 10.2024
  • Operated rides safely and efficiently, ensuring compliance with safety regulations.
  • Assisted guests during ride operations, providing exceptional customer service.
  • Conducted pre-ride and midday inspections to ensure operational readiness and safety standards and signing off on them.
  • Monitored ride performance, promptly addressing any mechanical issues or concerns and reporting them to the supervisor.
  • Hourly check in calls to Ride Operations office.
  • Maintaining a 15 minute rotation sheet marking the position of 4-12 Team Members while operating rides and ensuring safety.
  • Rotating Team Members efficiently and sending them of break when needed.
  • Making a plan for the day and adapting when unforeseen circumstances arise.
  • Handling ride downtimes ensuring guest safety, comfort and when necessary, evacuations.
  • Handle unsatisfactory situations for guests in a professional and respectful manner.

Ride Operator

Six Flags
Eureka, MO
02.2021 - 10.2024
  • Operated rides safely, ensuring guest compliance with safety protocols.
  • Conducted pre-ride inspections, identifying and reporting maintenance issues promptly.
  • Assisted guests with boarding and leaving, providing exceptional customer service.
  • Monitored ride operations to ensure smooth functioning and adherence to safety standards.
  • Providing exceptional guest experiences throughout the day
  • Efficiently ensuring guests are safely secure in there seats with all safety precautions secured before starting the ride
  • Encouraging and uplifting other team members

Education

Emergency Technician - Emergency Technician

Jefferson College
Arnold, MO
05.2025

Skills

Time management

Multitasking

Positivity

Encouraging

Critical thinking

Problem solving

Friendly and outgoing

Attention to detail

Cleanliness

Organization

Timeline

Barista

Starbucks
11.2023 - Current

Ride Operator Trainer

Six Flags
02.2022 - 10.2024

Lead Ride Operator

Six Flags
02.2022 - 10.2024

Ride Operator

Six Flags
02.2021 - 10.2024

Emergency Technician - Emergency Technician

Jefferson College
Karleigh Ramsey