Karley Barnes
Aliquippa,PA
Summary
Customer service professional seeking a role in your company. Skilled in multi-tasking and creating an environment where customers feel comfortable and can have their needs met. Self-motivated with exceptional communication, computer abilities and attention to detail.
Overview
13
13
years of professional experience
Work History
Receptionist/Data Entry
US Bulk Transport
Aliquippa, PA
09.2020 - Current
- Scanned documents and saved in database to keep records of essential organizational information.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Closely monitored dispatch board and sent email loads out to drivers daily.
Front Desk Associate/Night Auditor
Hampton Inn & Suites
Pineville, NC
08.2018 - 09.2020
- Maintained cleanliness and organization of front desk area
- Dealt with guest related issues and requests
- Verified accuracy of financial data by checking payment cards against identification
- Took reservations over phone, in person and via computer for guests and provided confirmation information
- Kept accounts in balance and ran daily reports to verify totals
Manager
Ace & La Casa Sweepstakes Arcade
Charlotte, NC
09.2017 - 06.2018
- Interviewed and hired new employees
- Trained new employees on policies, procedures and computer programs
- Made weekly employee schedules
- Overlooked employee and customers during work hours
Cashier
Ace & La Casa Sweepstakes Arcade
Charlotte, NC
04.2017 - 09.2017
- Put money into customer accounts
- Balanced money at the end of shift
- Cleaned and organized the store
Parcel Assistant/Trainer
FedEx SmartPost
Clinton, PA
03.2011 - 07.2014
- Trained new employees on policies and procedures
- Sorted parcels onto pallets using a scanner
- Took parcels off belts to correct lanes to be scanned
Education
High School Diploma -
Beaver Falls High School
Beaver Falls, PA2009
Skills
- Detail-oriented
- Types 70-80 WPM
- Excellent multi-tasking ability
- Goal-oriented
- Customer service
- Computer proficiency
- Proficient in cash management
- Self-motivated
Timeline
Receptionist/Data Entry
US Bulk Transport
09.2020 - Current
Front Desk Associate/Night Auditor
Hampton Inn & Suites
08.2018 - 09.2020
Manager
Ace & La Casa Sweepstakes Arcade
09.2017 - 06.2018
Cashier
Ace & La Casa Sweepstakes Arcade
04.2017 - 09.2017
Parcel Assistant/Trainer
FedEx SmartPost
03.2011 - 07.2014
High School Diploma -
Beaver Falls High School
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