Summary
Overview
Work History
Education
Skills
Timeline
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Karley Matthews

Newton ,TX

Summary

Accomplished Nurse with a proven track record in delivering compassionate care and achieving high patient satisfaction ratings. Excelled in multitasking and team coordination across roles, enhancing customer service at every point. Skilled in medication administration and adept at maintaining composure under pressure, consistently ensuring optimal patient outcomes and service excellence.

Overview

4
4
years of professional experience

Work History

Nurse

06.2023 - 05.2024
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, and intramuscular injections and monitored responses.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

Receptionist

08.2022 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Host

02.2020 - 06.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Education

Certificate Of Vocational Nursing - Nursing

Lamar State Collage Orange
Orange, TX
08.2024

Skills

  • Medication Administration
  • Direct Patient Care
  • Compassionate Care
  • Team Coordination
  • Customer Service
  • Multitasking proficiency
  • Data Entry
  • Telephone skills

Timeline

Nurse

06.2023 - 05.2024

Receptionist

08.2022 - 06.2023

Host

02.2020 - 06.2021

Certificate Of Vocational Nursing - Nursing

Lamar State Collage Orange

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Karley Matthews